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Post Posted: Sat Apr 17, 2010 7:44 pm 
 

A problem is preventing Windows from accurately checking the license for this computer. Error code: 0x80070002.

I turn on my HP dv4150us, log on, and boom, I get the above message. I can't get past it.

Any PC guys have a clue. Google is useless. One suggestion was to go through refedt32.exe and delete a couple files - I can't find them.

In safe mode - the only way I can boot up - I get a window that says my system software is not registered. WTF !!!!!!!!!!!!!!!

Oh I tried a system restore. no luck there either.


And I could've bought these damn modules off the 1$ rack!!!

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Post Posted: Sat Apr 17, 2010 8:23 pm 
 

Are you on Windows XP, I'm assuming?

I found this on the Microsoft site. To run the registry editor, go to the start button, then Run, then type "regedt32.exe".

I'll pm you my phone number if you need help walking through this. I've never seen this particular problem before, but it also mentioned that if the startup drive letter changed, it can cause this problem

Reset the default security provider in Windows XP
To reset the default security provider in Windows XP, delete the relevant registry keys in the Windows registry. To do this, follow these steps:

  1. Start the computer. Press the F8 key during startup to start the computer in Safe mode.
  2. Start Registry Editor (Regedt32.exe).
  3. Delete the following registry keys in the Windows registry:
     HKEY_USERS\.DEFAULT\Software\Microsoft\Cryptography\Providers
     HKEY_USERS\S-1-5-20\Software\Microsoft\Cryptography\Providers
  4. Quit Registry Editor.
  5. Restart the computer.

Reset the drive letter of the system drive
Use Registry Editor to change the drive letter of the system drive back to its original value. Edit the following registry key to change the value of the system drive:
HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices

For additional information and steps detailing the exact procedure to rename the system drive letter, click the following article number to view the article in the Microsoft Knowledge Base:
223188  (http://support.microsoft.com/kb/223188/ ) How To Restore the System/Boot Drive Letter in Windows


http://support.microsoft.com/kb/310794

  

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Post Posted: Sat Apr 17, 2010 8:51 pm 
 

Yes, I tried that already, but I can't find

HKEY_USERS\.DEFAULT\Software\Microsoft\Cryptography\Providers
    HKEY_USERS\S-1-5-20\Software\Microsoft\Cryptography\Providers

anywhere.

This sucks.


And I could've bought these damn modules off the 1$ rack!!!

New modules for your Old School game http://pacesettergames.com/

Everything Pacesetter at http://pacesettergames.blog.com/

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Post Posted: Sat Apr 17, 2010 8:56 pm 
 

bbarsh wrote:Yes, I tried that already, but I can't find

HKEY_USERS\.DEFAULT\Software\Microsoft\Cryptography\Providers
    HKEY_USERS\S-1-5-20\Software\Microsoft\Cryptography\Providers

anywhere.

This sucks.


Is this Windows XP Home or Windows XP Professional that you're using? I was thinking you may need to do a complete reinstall instead of a repair install I believe it seems like you tried doing, but below is a repair install possibility just in case to double check what you've done already.

Here's another possibility (Method 2 looks like the one for you)
WORKAROUND
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To work around this problem, use one of the following methods based on the error code that you receive.
Workaround for error code 0x80004005
To work around this problem, use one of the following methods.
Method 1
Note You should follow this method if this error code occurs after you upgrade from Microsoft Windows 98 Second Edition.

Start from the Windows XP CD-ROM, and then perform an in-place upgrade repair. Make sure that you use a valid product key. For more information about performing an in-place upgrade, click the following article number to view the article in the Microsoft Knowledge Base:
315341 How to perform an in-place upgrade (reinstallation) of Windows XP
You can also resolve this problem by uninstalling Windows XP. Then, reinstall the operating system that you were running before you upgraded to Windows XP. For more information about how to uninstall Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
312569 How to manually start the uninstall process to remove Windows XP




METHOD 2
To resolve the problem, repair the installation of Windows XP by using the Windows XP CD, and then replace the files. To do this, follow these steps:
1.         Insert the Windows XP CD in the CD drive or in the DVD drive.
2.         Restart your computer.
3.         When you receive the following message, press a key to start your computer from the Windows XP CD:
Press any key to start from CD
Note Your computer must be configured to start from the CD drive or from the DVD drive. For more information about how to configure your computer to start from the CD drive or from the DVD drive, see the documentation that came with your personal computer. Alternatively, contact the manufacturer.
4.         When you receive the following message, press R to start the Recovery Console. This part of the Setup program prepares Windows XP to run on your computer.

To set up Windows XP now, press ENTER.

To repair a Windows XP installation by using Recovery Console, press R.

To exit Setup without installing Windows XP, press F3.


5.         Press 1 to access your primary drive installation by using the Recovery Console.
6.         When you are prompted, type the administrator password. If you do not have an administrator password, press ENTER.
7.         Type cd %SystemRoot%\System32 , and then press ENTER.
8.         Rename the following files by using the REN command. To do this, type REN File_Name.extension File_Name.old at the command prompt.
•         Wpa.dbl
•         Pidgen.dll
•         Actshell.html
•         Licdll.dll
•         Regwizc.dll
•         Licwmi.dll
•         Wpabaln.exe
Note In the previous command, File_Name.extension represents the new file name. Additionally, File_Name.old represents the old file name.
9.         Type the drive letter of the CD drive together with a colon, and then press ENTER. For example, you type D: , and then press ENTER.
10.         Type cd i386 , and then press ENTER.
11.         Type the following commands individually. Press ENTER after each command.
•         Expand licwmi.dl_%Systemroot%\System32
•         Expand regwizc.dl_%Systemroot%\System32
•         Expand licdll.dl_%Systemroot%\System32
•         Expand wpabaln.ex_%Systemroot%\System32
•         Expand wpa.db_%Systemroot%\System32
•         Expand actshell.ht_%Systemroot%\System32
•         Copy pidgen.dll%Systemroot%\System32
12.         Type Exit , and then press ENTER to restart the computer.


http://social.microsoft.com/Forums/en-U ... 9503f4fb08

  

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Post Posted: Sat Apr 17, 2010 9:00 pm 
 

Hey Bill, try this other option first:

To resolve this problem:

1. Restart your computer and press F8 to start in Safe Mode.

2. Log on.

3. Right-click My Computer and press Manage.

4. Open the Event Viewer.

5. Check the System event log by using the View menu to Filter for an Event source of Windows File Protection since the last time you successfully logged on. You should be able to locate the files that could not be found during logon, probably as Event ID 64005.

6. Using another Windows XP computer, preferably as the same service pack and hotfix level, copy the missing files. If you don't have another Windows XP computer, you may be able to Expand the missing files from the Windows XP CD-ROM.

7. Restart your computer normally.

8. You may have to reapply the latest service pack and hotfixes, perform a SFC /SCANNOW and also check for viruses and other malware.


Last edited by misterspock on Sat Apr 17, 2010 9:01 pm, edited 1 time in total.
  

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Post Posted: Sat Apr 17, 2010 9:01 pm 
 

I would say that if you have all your files backed up somewhere, do the reinstall.  Its a good thing to do every once in a while anyway and generally, doing the reinstall will probably save you time.

Pain in the keester either way.

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Post Posted: Sat Apr 17, 2010 9:06 pm 
 

Look to see if you're missing these files

C:\windows\System32\secupd.dat
C:\windows\System32\oembios.dat
C:\windows\System32\oembios.cat

If so, those are the ones you'll need to copy over from the XP CD back to your hard drive in your same path, which I believe would be C:\windows\system32\

  


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Post Posted: Sat Apr 17, 2010 10:27 pm 
 

misterspock really is Mister Spock in case anyone had any doubts by now...


Ask me about my new M16!

  

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Post Posted: Sun Apr 18, 2010 10:57 am 
 

It appears that I am going to have to do a re-install. Any way I can get some files via safe mode or any other? I have a shitload of photos (ebay auctions for about 5 years) that are not backed up. Everything else is ok.


And I could've bought these damn modules off the 1$ rack!!!

New modules for your Old School game http://pacesettergames.com/

Everything Pacesetter at http://pacesettergames.blog.com/

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Post Posted: Sun Apr 18, 2010 11:48 am 
 

If your hard drive is partitioned into a C and D drive then copy the files to D - they will be safe when you reinstall Windows in C.

If not, do you have an external harddrive to copy them onto?

In the worst case, you should still be able to burn stuff to DVDs in safe mode if its not too big.  You could probably also upload them to Google or something like that too (do a search on Google Docs).

It might be worthwhile to zip them into one file (or a few files) too.

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Post Posted: Sun Apr 18, 2010 12:32 pm 
 

Hey Bill,

safe mode doesn't support many peripheral devices, including writing anything to a cd or dvd burner. What you can do, if you have a USB drive, is plug it in and reboot the computer in safe mode (you don't have to choose any of the other safe mode options, such as "command prompt only"--just the standard safe mode). If your USB drive shows up, then you'll be able to copy over from your documents folder, your desktop, etc.

If the USB drive does not show up, then re-start the computer, so that you can get into the BIOS. This is the instruction set area for the initial boot sequence. I looked at the HP manual for your computer, and it shows to hold down the F10 key when your computer is restarting (you should see an initial message on the screen to get into this "Computer Setup" as they call it.)

Use the keyboard arrow keys and the enter key (step forward in the menu) and ESC key (to step back in the menu), etc. to navigate around in here.

You'll see "File, Security, Tools, and Advanced" menu choices.
Arrow over to Advanced and hit enter.
Arrow to Device Options and hit enter.

There's a choice of Enable/Disable USB legacy support.
If it's on Disable, choose Enable by hitting enter and selecting it. Once that's done, ESC out until you see the main part of the menu and choose "Save and Exit".
If USB legacy support had been already enabled, then we'll have to try an alternative way to get the files off the C drive. There may be one other choice to switch in the BIOS here, though, but try the one above first and let me know...

  

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Post Posted: Sun Apr 18, 2010 2:43 pm 
 

I launched in safe mode with my 2 gb usb flash drive and it showed. So I loaded and copied to my other laptop. Saved all the stuff I needed and I am currently reloading system completely. It is reformatting as we speak. I will keep you awesome guys posted.'


And I could've bought these damn modules off the 1$ rack!!!

New modules for your Old School game http://pacesettergames.com/

Everything Pacesetter at http://pacesettergames.blog.com/

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Post Posted: Sun Apr 18, 2010 3:02 pm 
 

If you're reloading your system, did you delete the partition and then do a new install? That way, if it was a virus(or many viruses/malware) that caused this problem, it'll make sure they're wiped out. Otherwise, if you're reinstalling over your existing system files, it's possible the underlying problems could still be there.

One other thing after you do this new install is to go to Start button-->All Programs-->Windows Update. Do all of the updates, including the service packs. Depending on whether you need to update to Service Pack 3, it could take a while (maybe 30 minutes or so). After you do this first pass of updates, keep restarting afterwards, then re-checking Windows Update for further updates and do them all until it prompts you that there are no further critical updates. This may take you an hour and a half to take care of.

Then I'd go about reinstalling any other software, like Office or any cd/dvd burning software. And then go through those to update that software. Are you using Office 2000 or Office XP 2002? If so, I think you'll have to "manually" update those, since Windows Update changed in the last couple years so that it won't automatically find those particular updates. I can point you to the Office service pack updates if either one of those above are the version you have.

Then I would reinstall your antivirus software, and then update that.

  

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Post Posted: Sun Apr 18, 2010 3:30 pm 
 

Wow. Who needs entertainment when we have this great stuff?
No other way I would rather spend my day off!

Yippee!


And I could've bought these damn modules off the 1$ rack!!!

New modules for your Old School game http://pacesettergames.com/

Everything Pacesetter at http://pacesettergames.blog.com/

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Post Posted: Sun Apr 18, 2010 3:32 pm 
 

Interesting... as Mr. Spock would say.  I have the exact same problem with the same error message.  Something tells me that Microsoft screwed something up with one of their updates.  I'm running Vista Premium however on an Alienware about three years old with never a problem.  Looks like I'll have to do the same and save everything to my external HD and then reload everything.  What a pain... thanks Microsoft!

  

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Post Posted: Sun Apr 18, 2010 3:32 pm 
 

I was going to say that if you haven't partitioned your hard drive, you may want to do it so you have some space to put your files in case this happens again - instead of transferring them to something else.

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Post Posted: Sun Apr 18, 2010 4:18 pm 
 

Mars wrote:I was going to say that if you haven't partitioned your hard drive, you may want to do it so you have some space to put your files in case this happens again - instead of transferring them to something else.


Excellent advice. I am on it.


And I could've bought these damn modules off the 1$ rack!!!

New modules for your Old School game http://pacesettergames.com/

Everything Pacesetter at http://pacesettergames.blog.com/

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Post Posted: Mon Apr 19, 2010 10:33 am 
 

Never trust your files on a hard drive. Use a USB or DVD burner.


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