Lulu • Collecting General • The Acaeum

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AdderMcOne
Prolific Collector
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Posts: 656
Joined: Apr 12, 2004
Last Visit: Nov 16, 2023
Location: Perth, Australia

Posted: Sun Oct 18, 2009 9:41 am

Hi All,

Finally took the chance to purchase the back issues of 'Fight On!' from Lulu and a few of the 'First Edition Fantasy' items.

All items arrived on Friday.

'Fight On!' mags looked good and i can't wait to completely read through.

Of the 4 FEF items I received, 3 had printing problems.

- 1 had a copy of another module I had purchased, printed in the middle.

- 1 (which was a supplement of only 40 pages) had an additional copy of Fight On! #4 printed throughout (another 122 pages)

- 1 had a completely unrelated item printed through it.- being "The Low_Carbon Buildings Standard 3010, Application Example.pdf" complete with pie charts and housing schematics

Although it's great having additional copies of the module and FO#4, I'd prefer them not to be in the middle of something i don't have a properly printed copy of. I suppose it's also great to be able to plan any of my future US homes to be 'Carbon Neutral' too. :lol:

I've lodged details with Lulu (scary when they actually have drop downs for my specific problem).

I really just want what I paid for without it now costing me any more for postage etc.

Has anyone else had the same problems, and how did you go when telling Lulu about them?

"Don't tempt me, I can resist anything but temptation"

ScketreWhisp®
Prolific Collector

Posts: 683
Joined: Jun 25, 2007
Last Visit: Jun 03, 2020
Location: Bedford, TX

Posted: Sun Oct 18, 2009 10:36 am

Copies of other publications within a publication ... sounds like some ultra rare print run... better hold on to it... could be worth big $$$ one day

Guy Fullerton
Prolific Collector

Posts: 415
Joined: Jun 13, 2008
Last Visit: Jun 04, 2026

Posted: Sun Oct 18, 2009 10:47 am

AdderMcOne wrote:Has anyone else had the same problems, and how did you go when telling Lulu about them?

Yeah, I had a similar issue. I contacted them via their web interface, and they sent out a replacement free of charge with a fast shipping option (even though I had chosen media mail for my original shipping option).

They handled the problem very well, IMO.

Guy Fullerton
Chaotic Henchmen Productions
http://www.chaotichenchmen.com/

mbassoc2003
Grandstanding Collector
Acaeum Donor

Posts: 7050
Joined: Jan 03, 2005
Last Visit: Jul 24, 2026
Location: UK

Posted: Sun Oct 18, 2009 2:15 pm

ScketreWhisp® wrote:Copies of other publications within a publication ... sounds like some ultra rare print run... better hold on to it... could be worth big $$$ one day

Unfortunately not. I suspect the vast majority of POD items from Lulu are what you would be able to describe as unique. I ordered 5 copies of a DF fan module and 5 copies each of two other publications (it cuts down on international postage), and all but two were wrongly printed. What's more, the printing errors were all different, and their CS took more than 20 days to issue a refund. They wouldn't re-ship for free at the time, refused point blank to quality check the stuff if I did pay for a second shipment, and basicly said they didn't give a damn.

I never bought from them again. Fight On! seems to be a decent publication from the early issues I read, but they need to find a reputable publisher or a reputable PDF reseller to deal with if they want this reader to continue buying. Hopefully they'll move to RPGNow so I can catch up with my collection.

From what I've read, this seems to be the difference between being a non-US citizen and a US-citizen. If you live in the States you get much better customer service.

This week I've been mostly eating . . . The white ones with the little red flecks in them.

TheHistorian
Sage Collector

Posts: 2589
Joined: Aug 02, 2006
Last Visit: Mar 11, 2023
Location: Seattle, WA

Posted: Sun Oct 18, 2009 3:56 pm

I've placed several orders with them and haven't had problems. *shrug*

JohnGaunt
Sage Collector

Posts: 2332
Joined: Feb 20, 2006
Last Visit: Aug 27, 2017
Location: Shipwrecked by the laughter of the gods

Posted: Sun Oct 18, 2009 5:28 pm

TheHistorian wrote:I've placed several orders with them and haven't had problems. *shrug*

Same for me.

Johnson
Verbose Collector

Posts: 1296
Joined: Nov 06, 2002
Last Visit: Jun 23, 2026
Location: Essex, UK

Posted: Sun Oct 18, 2009 5:30 pm

They have a pretty good rep amongst a lot of people I know.

Cheers,
Malc

I have a plan so cunning, you could put a tail on it and call it a weasel.

mbassoc2003
Grandstanding Collector
Acaeum Donor

Posts: 7050
Joined: Jan 03, 2005
Last Visit: Jul 24, 2026
Location: UK

Posted: Sun Oct 18, 2009 6:32 pm

Maybe problems arise when you order more than one thing at a time, or ask for multiple copies? Maybe they get confused and think you want them all bound into the same book? Or maybe when you buy a lot they throw in freebies and it's a nice surprise interleaved throughout your module?

Anyone experienced binding with the pages squint? Or incorrect cutting so the pages all sit too low and you get no page numbers?

This week I've been mostly eating . . . The white ones with the little red flecks in them.

dndgeek
Prolific Collector

Posts: 147
Joined: Aug 09, 2005
Last Visit: Apr 08, 2017

Posted: Sun Oct 18, 2009 7:37 pm

As long as you eventually get your correct items, rip off the outsides of the middle-printed-items and you've got free "normally-printed" stuff. Sucks that you have to wait for what you originally wanted, though.

Thunderdave
Verbose Collector

Posts: 1655
Joined: Mar 08, 2008
Last Visit: Aug 06, 2026
Location: Toronto, Canada

Posted: Sun Oct 18, 2009 9:55 pm

With sympathy to Addermcone and those who've had difficulties, I've ordered multiple copies of multiple products, multiple times, internationally, and had no issues at all... (knocking wood as I type this)...

I hope & trust you're taken care of A... please let us know.

I draw the line at collecting... D&D beach towels.

Shoulda been: ".. from Pangreenia to Floratopolis, from mystical Treeonia of spectral Forests to Schruborial dimensions." - The Forests of Leng

Rabbit_67
Prolific Collector

Posts: 197
Joined: Jul 30, 2007
Last Visit: Aug 06, 2024
Location: Ohio

Posted: Sun Oct 18, 2009 11:29 pm

davidc wrote:(knocking wood as I type this)...

Glad he said knocking and not beating....

It's good to enjoy your hobby, but some people can take things too far.

Rabbit_67

Kill something, it will make you feel better.

Thunderdave
Verbose Collector

Posts: 1655
Joined: Mar 08, 2008
Last Visit: Aug 06, 2026
Location: Toronto, Canada

Posted: Mon Oct 19, 2009 10:03 pm

Rabbit_67 wrote:
Glad he said knocking and not beating....

It's good to enjoy your hobby, but some people can take things too far.

I do love collecting!

I draw the line at collecting... D&D beach towels.

Shoulda been: ".. from Pangreenia to Floratopolis, from mystical Treeonia of spectral Forests to Schruborial dimensions." - The Forests of Leng

Seany
Prolific Collector

Posts: 217
Joined: Dec 05, 2009
Last Visit: Jul 20, 2026
Location: UK

Posted: Tue Oct 20, 2015 3:33 am

LuLu email received for DISCOUNT - enter promo code
OCTFLASH20
and checkout and save 20% on orders of print books and calendars.
Offer expires October 21 2015.
Don't forget, coupon codes are case-sensitive.

Yours
Seany

Seany
Prolific Collector

Posts: 217
Joined: Dec 05, 2009
Last Visit: Jul 20, 2026
Location: UK

Posted: Fri Oct 23, 2015 3:07 am

When a sale is this popular, the only thing to do is to extend it for a few more days. Everyone saves with this offer whether you are shopping for a good book to curl up with in the evening or stocking up for the holiday shopping season.

Save 30% on orders of print books and calendars when you use code OCTFLASH30 at checkout. This offer expires October 26. Don't forget, coupon codes are case-sensitive.

The fine print: This offer cannot be combined with other discounts and is not valid for eBooks or publishing services. Discounts cannot be applied to previous purchases.

Yours
Seany

Seany
Prolific Collector

Posts: 217
Joined: Dec 05, 2009
Last Visit: Jul 20, 2026
Location: UK

Posted: Wed Nov 11, 2015 2:08 pm

Save 30% on all orders of print books and calendars when you use code NOVFLASH30 at checkout. This offer expires 12 November 2015 Don't forget, coupon codes are case-sensitive.

The fine print: This offer cannot be combined with other discounts and is not valid for eBooks or publishing services. Discounts cannot be applied to previous purchases.

Yours
Seany

Seany
Prolific Collector

Posts: 217
Joined: Dec 05, 2009
Last Visit: Jul 20, 2026
Location: UK

Posted: Fri Nov 27, 2015 2:41 am

It's here! One of our biggest sales of the year is finally here! Stock up on your books and save big. Two days & two ways to save!

â€¢Through Friday November 27, get 40% off self-purchase orders of print books and calendars AND 5% off all eBooks with code SUPERGIVER.
â€¢Not ready to order on Friday? Save 30% on print books and calendars through 11/28 with code SATSAVERS.
** Don't forget, coupon codes are case-sensitive.

The fine print: This offer cannot be combined with other discounts and is only valid on the products listed . Discounts cannot be applied to previous purchases.

email received in the UK - early hours of the 27th November 2015

Yours
Seany

smarmy1
Prolific Collector
Acaeum Donor

Posts: 916
Joined: Apr 16, 2007
Last Visit: Aug 06, 2026
Location: Mobile, Alabama

Posted: Fri Nov 27, 2015 3:04 pm

I think the Friday coupon, SUPERGIVER, is only good for the author of the book. When I try to use it, I receive the following error:

These coupons could not be applied to your purchase:

40% off all self purchases of print books and calendars, 5% off eBooks. Cannot be combined with other offers. Not valid on services. (The bolding is my emphasis.)

When I try with the Saturday coupon, SATSAVERS, I get the following error:

The code you entered is not valid. (Perhaps this coupon will only work on Saturday, but it is still Friday here in the States.)

If anyone sees different results, please let me know.

Hello Mrs. Cleaver, Theodore.

Gee, Mrs. Cleaver ... That certainly is a lovely dress.

Muad'dib Pendragon
Active Collector

Posts: 16
Joined: Oct 02, 2013
Last Visit: Aug 06, 2026

Posted: Sat Nov 28, 2015 4:17 am

smarmy1 wrote in Lulu:I think the Friday coupon, SUPERGIVER, is only good for the author of the book. When I try to use it, I receive the following error:

These coupons could not be applied to your purchase:

40% off all self purchases of print books and calendars, 5% off eBooks. Cannot be combined with other offers. Not valid on services. (The bolding is my emphasis.)

When I try with the Saturday coupon, SATSAVERS, I get the following error:

The code you entered is not valid. (Perhaps this coupon will only work on Saturday, but it is still Friday here in the States.)

If anyone sees different results, please let me know.

I had the same issue.

The Acaeum Forums • Collecting General

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