I sold quite a few MacFarlane Dragons, among other things,  several weeks ago. I had successful transactions on 39 of my 40 auctions.

momof4greatkids won one dragon.  However, they refused to pay for it.  I was told they had expected to win more so they could combine shipping but since they did not win any others, they didn't want to pay for this one.

After trying to work it out with them, I finally gave up and filed a NPB.  Of course I received the negative feedback with false info and had to leave positive feedback in all caps as a warning.

Why ebay took away neg FB for sellers I'll never know but I have been burnt and may not sell on ebay again.

Anyway, I hope the rest of you can void this seller.  If you would like to see her emails, I'll be more than happy to forward them to you.  

Here is an example of one of her emails:

The ones that you relisted (I saw the series 7 and 8 sets) I already have.  Will you be listing any more?  If not, would you mind if I didn't buy the one I did win, because I end up paying $20 for only one dragon.  I won the limited edition eternal clan dragon.  If you want me to buy it, I will, I was just hoping to avoid buying single dragons at a time because then I end up paying monstrous shipping charges.  I'm sorry for all the trouble, but I really did think I was going to win some of the other ones until the final seconds of the auctions. Josie

Of course she refused to pay for it. By the way, my shipping was only $8 for the dragon since it is in clam shell, sent via priority mail, with delivery conf. and insurance.

I always think if buyers are up front like that, its better to just do a mutual cancellation and relist.

Mutual cancellation means you get the final value fees back, there's no stress, no neg feedback, and you just throw the item up on ebay again.

What is there to work out? She was hoping to win several dragons, she only won one and doesn't want to go through with the sale. That email she sent you seemed OK to me. Life's too short to try and make people do what they don't want to; let it go. You're out the listing fee (50c maybe?), and if she had bids on several of your items then the final price ended up higher than it would have been if she had never bid, so in effect you come out ahead.

By keeping things laid back and easy, she might be inclined to bid again on future auctions. Win or not, the final price you'll get for those will be higher as well.

Just my opinion. A lot of stress over something that didn't really cost you anything.

Regards

Mike

Yeah, mutual withdraw from a sale is sometimes best even though eBay policy states that once you click "Buy this item" it's a contract and they are legally bound to pay for the items.

In future, instead of posting a warning in her feedback, list her name and phone number (you can get these from eBay) and say you tried to call, e.g. "Tried to call you, Diane Bitchwithkids on 323 54321. Why won't you pay?" Then she'll have to suffer her name and phone number being public, or request all feedback is removed for the item. It'll also really piss her off. Alternatively, get her phone number and write it on toilet walls. That doesn't solve any of the eBay issues, but it makes you feel good about the situation.

When I buy stuff on ebay, I always have intentions of buying more than one item to save on shipping. If it does not work out, and I end up only winning one auction, I would still honour the agreement, and I wouldn't complain about it. Everyone who makes a bid on ebay is completely 100% aware of their actions, and if you are experienced with buying on ebay you know full well that you will be outbid from time to time. People who don't honour their agreement make it worse for everyone else. I wouldn't want to do business with people like that myself.

Mercenary_Roadie wrote:
EBay will just remove the comment and put  one of their standard "removed by eBay" notices in it's place, but all of the other feedback info will stay.

The person leaving the comment will get a little note from eBay telling them not to do it again.

When this happened to me, eBay had to delete the feedback for that single auction, which meant both the feedback I had left, and the feedback left by the other party, were deleted. There was also no 'removed by eBay' token. It was like the entire transaction had been deleted from our respective feedbacks. On that grounds, I would consider it as the only means of recourse to unwarrented feedback from a buyer, as eBay have crippled sellers of all other means of leaving true feedback for a buyer. Until eBay do home visits and check that their customers are educated and not emotionally f*cked up, white trash, rednecks or twisted f*cks, sellers have to use every means at their disposal to even the playing field. And if that means posting personal information in open forum (against eBay's rules) or even leaving messages on toilet walls, then so be it. If a buyer (or seller for that matter) is an a55hole, they deserve everything they get.

For your part, you must make sure you do everything you possibly can to see that your buyers/sellers get a great service from you. Act/communicate/describe and package in the way you would want things to be if you were on the other side of the transaction. Do everything you can to give them a good experience dealing with you. And at the end of the day, if it goes bad you know you did your best. Then you can morally justify giving them hell. It's amazing how quickly someone will need to change their phone number if you pick the right wording.

Not taking any sides, but as my dad frequently said (and he is a lawyer), "There's at least two sides to every story."

Frankly, this discussion could get ugly, and frankly, I'd rather you two just e-mail each other with your discussion(s) if you have anything further to say.  It's really the best way to solve a problem.  I am no referee or judge, and I suspect no else around here is or wants to be.  I have no authority on this site, and I'm no policeman either.  I wish you both the best.

If I had threatened her, with her being an attorney, I am sure she would have contacted her local law enforcement and filed a report.

Regardless, I do not wish to rehash this out here.  It is just a fair warning to other sellers.  From her feedback, she bought two similar items from someone else within days of my auctions, and had no problem paying them.  My warning to other sellers here is she allows her 13 year old daughter to bid, and if her daughter decides she doesn't want the item, she emails several times to get out of the auction.  You'll notice in the email she sent me that I pasted above, she advised if I wanted her to pay for it, she would.  I simply requested she pay for it and that is when she became very nasty, accusing me of things that never happened.  I am a police officer and know it could cost me my job if I made threats over email.  I wouldn't do anything to lose my job over something as silly as this.  I have enough to worry about on a daily basis while on the road.  One last point, if your daughter was in the hospital at the time, how was she bidding on dragon figures on eBay?

I've already moved on from this issue, blocked her from any future bidding on my items, got my FVF refunded by eBay, and sold the item to another bidder.  Oh, and I did check her ebay feedback and appears there were several neg FB there as well; that is a far cry from her declaration of no neg FBs.

As she has never been here before and this is her first post, I worry she is actually stalking me.  Seller beware.

As I said, I am done with this issue.  Feel free to lock, delete, or whatever else you want to do with this topic.  I refuse to allow a personal issue to blow up on a public forum.  I was just trying to warn other sellers so they don't have to put up with this horrible eBay buyer.

As for the rest of the folks here, I have sold to several of you (most recent being degassy31) in the past with absolutley no problems and will let that speak for itself.

Stalking you? You really are nuts!  I was alterted by a member of THIS forum that has had trouble with you before that you were posting lies on this forum.  

In an effort to clear my name, I posted here so that people would be aware of what really happened.  

Please be clear, I told you I would pay for the item only asked if we could agree to end the transaction and then I offered to pay your Ebay fees.  It was you who then sent the nasty threatening e-mails.

If anyone would like to see them, I have them all, AS DO THE AUTHORITIES here.  Yes, I did file a police complaint as I was advised by Ebay.

Finally, while yes bidding is a contract and I did enter into that, I simply made a request asking if we could cancel the transaction and I would pay the fees.  Had he just answered no I would have paid and been done but once he started making threats I was no longer comfortable dealing with him.  Please note that EBAY agreed with me in full which is why they removed his NPB strike.  They have copies of all his e-mails and advised me to have no contact with him.