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What's the protocol on returns?
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Post Posted: Thu Sep 27, 2007 5:30 pm 
 

Recently I purchased about a dozen shrinked modules from a seller off eBay. They were advertised as "new old stock" and "never been used".

As it turns out, about half of them do not have the back seal that is common for the period (although to be honest, the harder to find ones did have the original seal, so I'm happy in that respect). So from what I know, these are not original shrinks.

With that in mind, I am contemplating a return. What is the protocol on this? I know it comes down to how much I wish to pursue this, but I'm curious to know what others have done when put in this situation.

  

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Post Posted: Thu Sep 27, 2007 5:50 pm 
 

Depends if the seller even takes returns... if they do, it would've been listed in the auction (or should be.) If its not, all you can do is complain to the seller...


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Post Posted: Thu Sep 27, 2007 6:05 pm 
 

thing is...... it states shrinkwrapped modules and thats what you have received.....

Al


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Post Posted: Thu Sep 27, 2007 6:16 pm 
 

thing is...... it states shrinkwrapped modules and thats what you have received.....


Very true. But it also states "unused" which is not what I received (well, I suppose it depends what unused means).

Nevertheless, the post wasn't necessarily about my particular situation. After all, few sellers actually know the specific wrapping of modules from twenty years ago, and so this probably happens fairly frequently.

I'm just curious as to what people's thoughts are when receiving re-shrinked goods, if that is in fact what I have received, and whether they have tried and have been successful in returning them.

  


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Post Posted: Thu Sep 27, 2007 6:33 pm 
 

The last re-shrink I got was in a terrible state (1/3rd photocopied replacements) once I opened it up - which I only did because it was obvious it was a used product that had been re-sealed. Wasn't worth me shipping it back as it came as part of a lot from the States and the postage would have been more than the item value. With re-shrinks you can never tell what you really have unless you open the shrink, which defeats the purpose. It's worth contacting the seller as he might be the sort who'll issue a refund without a fuss. Certainly can't hurt to ask and if what you say applies in this case, the seller not being aware that re-shrinking goes on, it might be of use for him to know it for future reference.

  


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Post Posted: Thu Sep 27, 2007 7:41 pm 
 

Sea-to-sky-games wrote:I'm just curious as to what people's thoughts are when receiving re-shrinked goods, if that is in fact what I have received, and whether they have tried and have been successful in returning them.


When it happens, I generally don't bother with a return. I simply request that the seller refund me half of the price, and keep the non-shrinked copy (well, of course I take the shrink off at that point!).

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Post Posted: Fri Sep 28, 2007 2:51 am 
 

STS: you prb mis-interpreted what i was trying to say there.

the guys here are not what i would term "normal" buyers. you all have kinda unspoken questions and assume when you are buying. a luddite buyer will look at something, think "right its shrinkwrapped and therefore unused". thats what i am saying. a question to him, will just prb reveal that and then he could argue that if they are shrinkwrapped how they hell are they used? if they are re-shrinked, he may not know anything.

that being the kinda situation, would ebay be bothered to take any recourse?

thats all i am saying, not actually trying to complicate the matter. in his eyes, there may not be a thing wrong with it.

Al


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Post Posted: Fri Sep 28, 2007 10:04 am 
 

That is the inherent problem with collecting shrinked stuff.


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Post Posted: Fri Sep 28, 2007 6:51 pm 
 

Deadlord39 wrote:That is the inherent problem with collecting shrinked stuff.


No, the inherent preoblem with collecting s/w stuff is that you can't look at the pretty pictures :D


You can never have too much of something you didn't need in the first place.

  


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Post Posted: Fri Sep 28, 2007 7:14 pm 
 

gyg wrote:
No, the inherent preoblem with collecting s/w stuff is that you can't look at the pretty pictures :D


That's why you have to buy three:  one in shrink because it is shrink, one in NM/Mint because you want to see the pretty pictures, and one in VG condition because the last time you looked at the NM/Mint you made a tiny crease on page 7.  :wink:

  

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Post Posted: Fri Sep 28, 2007 7:19 pm 
 

smarmy1 wrote:
That's why you have to buy three:  one in shrink because it is shrink, one in NM/Mint because you want to see the pretty pictures, and one in VG condition because the last time you looked at the NM/Mint you made a tiny crease on page 7.  :wink:


what about a fourth copy to colour in the pictures yourself? :lol:


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Post Posted: Fri Sep 28, 2007 7:28 pm 
 

gyg wrote:
what about a fourth copy to colour in the pictures yourself? :lol:


Good point.  In that case I need two more:  one to color myself (note to self - stay in the lines and no naughty bits this time) and one to color myself, reshrink and sell as a 1st edition, 3rd print reshrink with 1st print color.

:lol:  :lol:  :lol:

  

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Post Posted: Fri Sep 28, 2007 7:30 pm 
 

smarmy1 wrote:
Good point.  In that case I need two more:  one to color myself (note to self - stay in the lines and no naughty bits this time) and one to color myself, reshrink and sell as a 1st edition, 3rd print reshrink with 1st print color.

:lol:  :lol:  :lol:


When you get to this stage, the people who are paid to look after you only let you have crayons, and big non-toxic ones at that!! :roll:  :lol:


You can never have too much of something you didn't need in the first place.

  


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Post Posted: Fri Sep 28, 2007 7:33 pm 
 

gyg wrote:
When you get to this stage, the people who are paid to look after you only let you have crayons, and big non-toxic ones at that!! :roll:  :lol:


Make sure you send me two packs of crayons:  one in shrink and one to color modules. :wink:

  

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Post Posted: Fri Sep 28, 2007 7:37 pm 
 

smarmy1 wrote:
Make sure you send me two packs of crayons:  one in shrink and one to color modules. :wink:


oh deary deary me!!


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