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Bad Transaction with Noble Knight or I owe Gnat an Apology
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Post Posted: Sun May 20, 2012 5:06 pm 
 

Up until recently I've had only excellent transactions with Noble Knight so I really felt that Gnat was overeacting with his various posts about NK's dealings on ebay. Now I owe Gnat an apology and understand what he has been talking about.

I just ran into those exact same problems myself. NK is vomiting forth a huge amount of material onto ebay and in their haste to post they have decided to sacrifice accuracy and truth and, sadly, their reputation.

I've noticed a small number of their auctions have no pictures. This is actually a smart move on their part because they have decided to use what they refer to as 'Stock Photos' for quite a number of their auctions. I have no objection to stock photos for many products such as brand new in-the-package items, or multiple items that are in the exact same condition (which again you find with most brand new items).

What NK has been doing is using these 'Stock Photos' to not only create confusion about items that are actually in poor condition with a 'Stock Photo' of an item in excellent condition, but to show items of different printings (without mentioning that the actual is an item of a different printing) and items that are low grade reproductions of the item pictured.

Noble Knight seems to have embraced Caveat Emptor or the Buyer Beware policy when purchasing from them. Some items they have on ebay are exactly as advertised but a good number were not. I can no longer buy with confidence from Noble Knight and suggest asking questions and being careful before buying from them. This is an extremely disappointing development.


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Post Posted: Sun May 20, 2012 6:06 pm 
 

Accepted.

FWIW: I have been always been a customer of KNG and recently have purchased several items from them both on e-Bay and at the web site.
I simply make certain to ask questions before buying anything.
Although this is time consuming for me and them, it really works well.


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Post Posted: Sun May 20, 2012 10:46 pm 
 

Man, that sucks!



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Post Posted: Sun May 20, 2012 11:22 pm 
 

For what it's worth, I have had all good transactions with Noble Knight and would still recommend them in general.  I have never bought from them on an eBay item, only from online store transactions and have sold/traded things to them over the past three years.  I have even bought high price items like a near mint/mint Desert of Desolation superadventure from them and it arrived in flawless shape.  They pack items well and are very good on the communication end.  I agree I don't like the stock photo option on eBay and have only used that option myself to sell CD's or DVD's I don't want; but having said that I think their text listings are for the most part on the money.  Jason or Gnat, I don't know what you bought and got lower condition items on and I grant that at least 50% of my transactions have been for miniatures, but Aaron Leeder and crew were always fair with me.   This is much more than I can say for Troll and Toad when it comes to RPG items.  If this is a trend come lately, then that is disturbing, but on the whole I like Noble Knight.  Heck, if it weren't for them and other websites like them I would never have come across the acaeum website and man am I ever grateful I found this website.  No I don't work there and even though I live in Wisconsin I never visited their "brick and mortar" store, they have been cool to me.  Even with little things like free RPG day items.  Sorry to hear about your bad experience....hope this is not a trend.

  

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Post Posted: Mon May 21, 2012 12:02 am 
 

I guess I have to post something like the wording below every so often in regards to this seller.
EDIT: I have ONLY Stated ONCE that I have ever purchased anything from KNG that arrived in bad condition, or in any condition lower than what I expected it to be.
I Normally know the condition ahead of time because I had asked for pictures of the actual items with detailed descriptions....


I created a post several weeks back after seeing listing after listing after listing after listing (DOZENS of them) by KNG on e-Bay where the Pictures not only did not match descriptions but were not even the same items either in part or totally different.
Example:
A listing for a so-called 2nd print Deities and Demigods that is actually a 3rd or 4th print (128 pages, no squids).
Pictures would look the same anyway, so the fact that a stock picture was used was irrelevant for this situation.
However when asked they admitted it is the 128 pages version, which is NOT a 1st or 2nd print.
KNG excuse... they do not follow printing data as detailed from the Acaeum archives.
To them if it has the squids it is a 1st print, all others are 2nd prints.
Most of us know that there are actually 4 distinct printings of that book (same cover) the 1st and 2nd prints have squids (144 pages), the 3rd and 4th do not (128 pages).

So basically KNG is saying that they do not use the printing and other detailed info from the Acaeum archives, yet at the same time they have no problem using stock photos taken from those exact same archives.
MANY of the pictures they use on a daily basis are taken directly from the Acaeum ...
Apparently they got permission from the admin of the Acaeum to do so many years ago.
I have no problem with that specific thing, it is how they misuse those pics that gives me concerns.

Another example:
They listed (for several months) A copy of Jade Hare with a picture of the cover.
Title simply says RARE Jade Hare with a huge price BIN.
Yet the one being sold is a coverless Jade Hare.
You have to read way down into the last sentence of the description to see that the cover version is not for sale.

Several folks (including myself) posted plenty of other instances where KNG listings were misleading at the least.
Many of them were simply wrong on one or more vital key points.

I started that other thread as a warning to my fellow Acaeum Members to be very careful when buying anything from KNG.
ASK QUESTIONS before you hit a BIN... and whenever possible get photos of the ACTUAL item being sold.

I am no longer even trying to watch listings by KNG now.
You who have been reading threads warning you of questionable sellers on e-Bay:
Knoble Knight Games, Cougarrinard, Troll and Toad, Little Princess Freya (or whomever it is this week) and others...
You will make your own choices: Buy at your own risk...
Just be careful out there is all I am trying to say to you...

Before I close this post let me say this yet again:
EDIT: I have ONLY Stated ONCE that I have ever purchased anything from KNG that arrived in bad condition, or in any condition lower than what I expected it to be.
I Normally know the condition ahead of time because I had asked for pictures of the actual items with detailed descriptions....


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Last edited by Gnat the Beggar on Tue May 22, 2012 8:53 am, edited 2 times in total.
  

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Post Posted: Mon May 21, 2012 11:02 am 
 

Oh, I see now Gnat.  Thanks for the clarification.  I'm still a new here and haven't finished looking at all the old threads.  It seems that not many people apart from those on the forum really take the time to list printings.  Here is an example of one of my purchases with the stock photo that illustrates what you are saying.  I bought a SW Forgotten Realms Campaign Setting (old gray box) that was listed as a first print.  When I got the box, it was in SW in pretty nice shape, but it wasn't a first as evidenced by the gold ingot TSR logo instead of the regular angled one like my old beat up beyond belief box I bought back when it came out.  You are very correct about asking for complete pics and details about a collectible item.

  

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Post Posted: Mon May 21, 2012 12:33 pm 
 

I realize that this is only tangentially related, but I figured this was the place to mention it.

I had a collecting emergency (I know it's not a real emergency, but I create the drama I need) and after coming up with nothing on eBay I started looking elsewhere. Basically, I needed an older copy of CoC and I needed it before June 5th. NKG had nothing, so I reluctantly decided to try Troll & Toad. Having read Gnat's posts before I requested pictures of the item in question.

It took them a few days, but I got three images showing exactly what I wanted to see. I went ahead and pulled the trigger, I will update this if I do not get what I saw, but I feel confident buying from them at this time. I figure the same process applies to Noble Knight.

I figure it is important to share the good as well as the bad. I was pleasantly surprised


Zach



  

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Post Posted: Mon May 21, 2012 1:22 pm 
 

Nogrod wrote:
I had a collecting emergency


Zach


This will make the quote list, Zach.... :D

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Post Posted: Mon May 21, 2012 1:42 pm 
 

Well my only defense is that it was true. To be honest I blame you and Doug. I wouldn't need this if I didn't decide to come to your con. Ipso facto, its all your guys' fault.

Zach

Edit: I am unsure whether I should be angry or proud to make the quote list right under Cougar. I guess for now I will take it as a badge of honor.  8)




Last edited by Nogrod on Mon May 21, 2012 8:31 pm, edited 1 time in total.
  

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Post Posted: Mon May 21, 2012 2:32 pm 
 

Nogrod wrote:Ipso facto, its all your guys' fault.

Zach


Collectio, ergo sum?


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Post Posted: Mon May 21, 2012 6:40 pm 
 

Bracton wrote:
Collectio, ergo sum?


Well it must be collectio, because it certainly isn't cogito.:)

Zach



  


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Post Posted: Tue May 22, 2012 7:21 am 
 

Gnat the Beggar wrote:I guess I have to post something like the wording below every so often in regards to this seller.
I have never stated that I have ever purchased anything from KNG that arrived in bad condition, or in any condition lower than what I expected it to be.
I knew what it would be like because I had asked for pictures of the actual items with detailed descriptions....

...
...
...
...

I am no longer even trying to watch listings by KNG now.
You who have been reading threads warning you of questionable sellers on e-Bay:
Knoble Knight Games, Cougarrinard, Troll and Toad, Little Princess Freya (or whomever it is this week) and others...
You will make your own choices: Buy at your own risk...
Just be careful out there is all I am trying to say to you...

Before I close this post let me say this yet again:
I have never stated that I have ever purchased anything from KNG that arrived in bad condition, or in any condition lower than what I expected it to be.
I knew what it would be like because I had asked for pictures of the actual items with detailed descriptions....



Not trying to start a fight on here, but, since you marked it in BOLD multiple times  :D , I remember you stating the exact opposite a few times in the past few years...just doing a quick search on here led me to this one --> viewtopic.php?f=1&t=12262&p=191651&hilit=NobleKnight#p191651


Gnat the Beggar wrote:Last year, I purchased a Judges Guild adventure that is fairly hard to find, though certainly not rare... just uncommon.
On the web site for NobleKnight dot com the Ad stated FV+ and the picture provided looked minty too I saw no flaws at all.
So I decide to go ahead and purchase the book as VF+ to me is collectable grade.
Got it back... and I was SURE I had recieved the wrong copy of it.
The book has 32 pages, and in this copy 17 of them have highlighting on EVERY SINGLE LINE of text, another has the same on several lines of text.
Several colors of it no less.
Additional regular hand-writing on several pages too.
Front cover has a portion that is defective in that it looks like a store price sticker was ripped off it, taking some of the paper/color with it.
Rear cover also has no less than two fold lines that run the entire length top to bottom.
All four corners have serious wear (Rounded).
Spine creasing is so neumerous that I do not have time to count them all.
Staples rusted.

Very Fine my azz...  :roll:

if this had been an e-Bay listing I would have negged the hell out of them and one starred them as well.
No such avenue with the web site. :evil:


It was from last year or so, so I can understand you not remembering it especially with as much buying and selling we do going on through here, ebay, other online avenues, etc. I whole heartedly agree with what you said about getting pictures before purchasing something or, at the very least, ask lots and lots of questions. Something that the buyer can use for their protection if it comes down to it. As always, pay with a credit card so you can contest it with the card company too.

  


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Post Posted: Tue May 22, 2012 8:34 am 
 

Nogrod wrote:
Bracton wrote:
Collectio, ergo sum?


Well it must be collectio, because it certainly isn't cogito.:)

Zach


That will do for me.  :D  


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Post Posted: Tue May 22, 2012 8:50 am 
 

Yep forgot about that one... Thanks for pointing it out.
I have now edited that post above to reflect my omission.
Even so, my reasons for posting about KNG  stands.


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Post Posted: Tue May 22, 2012 9:11 am 
 

If I ever open a game store, I'm going to call it Knighty Night Games.  :)


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Post Posted: Tue May 22, 2012 9:56 am 
 

Kingofpain89 wrote:If I ever open a game store, I'm going to call it Knighty Night Games.  :)


Not the BOOM BOOM ROOM?   :twisted:


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Post Posted: Tue May 22, 2012 10:44 am 
 

benjoshua wrote:
Kingofpain89 wrote:If I ever open a game store, I'm going to call it Knighty Night Games.  :)


Not the BOOM BOOM ROOM?   :twisted:

Now that would be a good name for the all-nude roller derby place behind the game store.  Or a gun shop.  Either way you'll get a finder's fee.  :P


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Post Posted: Sun Jun 24, 2012 10:47 pm 
 

Just a quick post here since I didnt want to bump any of the other seriously negative Noble Knight threads some people have started, and dont think starting a new thread called "I LOVE NOBLE KNIGHT GAMES" or "NOBLE KNIGHT IS THE MOST AWESOMEST!" or some crap like that would be any better for the forum either.  But I ordered a few items from NKG last weekend during the Free RPG Day blitz so I could avoid having to drive around to numerous game/comic stores to get one of each copy of everything I wanted or pick them up for some inhuman resellers (you know who you are!) price on Ebay.  I've done it this way for the past three years and have always been happy with it.  I purchased a few semi-hard to find OOP items that I wanted and thought were fairly priced (a Harn item, a Dimension Six module I didnt have, and a CoC supplement I just hadnt picked up yet) and I added my Free RPG Day items that totaled up to the amount I could select.  Even with the slowest form of mail I received the package within four days and it was packed meticulously.  All of the items I purchased were either in as stated condition or in one case were actually in better than described condition.

Yeah I'm probably never going to buy a woodgrain or a 1st print Chainmail from Noble Knight or any other reseller, professional or otherwise for that matter.  But who here would unless they could get numerous close up pictures and a significantly better description from the seller first before even considering it?  Might as well buy a diamond engagement ring out of the back of a dude's van behind the flea market.  Just as safe eh?  :roll:


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