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Suspect Paypal transaction?
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Mars
Grandstanding Collector

Posts: 6172
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Last Visit: Feb 10, 2026
Location: Waterloo, Ontario, Canada

Post Posted: Thu Jul 07, 2011 11:47 am 
 

I made a sale the other day - sent out a Paypal invoice and the buyer paid it today.  Then got this message from Paypal:

Paypal wrote:A review of recent transactions indicates that you might have received a
payment that the PayPal account holder did not authorize.

To protect you from problematic transactions, we sometimes request
additional information about PayPal payments.

We need more information about this transaction. Please log in to your
PayPal account, click the "Resolution Center"tab, and provide more
information by 7/14/2011.

We recommend that you not ship the item until our investigation is
complete. If you've already shipped the item, please log in and let us know
where you shipped it.

We have placed a temporary hold on the funds until we complete our
investigation.


I have been working with this buyer for about a week to hammer out the details on what can fit into 1Kg to ship overseas, etc.  Everything seemed fine.  But not it seems like Paypal is suspect or the transaction?

Just wondering if anyone has gone through this before?
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Johnson
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Post Posted: Thu Jul 07, 2011 1:21 pm 
 

Hi,

yes.

paypal refunded the money to the buyer, so watch out.

Note that the buyer had not requested this - it was a random check by paypal, as far as I could see.

Cheers,
Malc


I have a plan so cunning, you could put a tail on it and call it a weasel.
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Mars
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Last Visit: Feb 10, 2026
Location: Waterloo, Ontario, Canada

Post Posted: Thu Jul 07, 2011 3:42 pm 
 

lawrenson wrote:paypal refunded the money to the buyer, so watch out.


Paypal wanted me to take some action right away.  The options were along the lines of I have shipped this out already (and give the details) or do not ship and refund the money.  I chose the latter and am now waiting until they make a decision on the transaction.  So, I'm not sure what they are going to do in the end - if it is a legit transaction then will they still refund the money, etc.
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