The Acaeum Dungeons & Dragons
Collecting Forums

eBay changing their heads up display yet again...
Post new topic Reply to topic Page 1 of 21, 2
Author

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 7050
Joined: Jan 03, 2005
Last Visit: Jul 24, 2026
Location: UK

Post Posted: Tue May 24, 2011 11:45 am 
 

I don't know what it's like in the US, but here in the UK, as of this morning, sellers can no longer have their buying and selling diplayed on the one page. We in the UK were able to have, for example, the items we were bidding on, and the items we were selling, and the items we were watching, and the items we had sold, all displayed on one page so that you could open My eBay and get a quick snapshot of what was going on.

That has been removed. You can now only see what you are buying OR what you are selling, and if you want to see the other, you have to use the manue system at the side of the screen. It's no longer possible to have a single page report of what's going on on your account.

eBay say that they have found that too many Brits find it too confusing looking at all this information, and that it needs to be dumbed down for the average eBay user. That is the actual words they used.

So, if that's already what you have in the US, I guess we're behind you, and if you still have the single page display option, you got all the thick Brits to blame when the newer simple single eBay screen screen comes your way.

In Britain, the average internet user doesn't seem to be able to grasp the consept of buying and selling at the same time. eBay say they've already seen a drawmatic decrease in just one day of the number of cases of customers phoning them confused about their displays.

I honestly can't imagine where these people who need to have eBay dumbed down for them live, but there's no accounting for the stupidity of my fellow countrymen.


This week I've been mostly eating . . . The white ones with the little red flecks in them.

 WWW  

User avatar

** Banned **

Posts: 1213
Joined: Aug 04, 2009
Last Visit: Nov 02, 2013

Post Posted: Tue May 24, 2011 12:01 pm 
 

It's been that way in the US for a little while now. Additionally, there is no longer an "Items Purchased/Won" link under "Buying"; now there's just "Purchase History" in its own separate heading, with no ability to delete bought/won items from the history. I've been logging on to eBay UK to delete old purchases I don't want shown for a few weeks, LOL.


Ithaca Dragon
-==(UDIC)==-

  


Prolific Collector

Posts: 263
Joined: Jan 14, 2010
Last Visit: Feb 28, 2026

Post Posted: Tue May 24, 2011 12:09 pm 
 

We ate the same change a few weeks ago (US).  I find it frustrating for the reasons you already mentioned and a few others like trying to keep track of what I've already bought and whats arrived and balance that versus my sales all in one spot.

  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 7050
Joined: Jan 03, 2005
Last Visit: Jul 24, 2026
Location: UK

Post Posted: Tue May 24, 2011 12:51 pm 
 

Well here in the UK, eBay's call centre in Ireland is blaming it on the relative density of the average UK user. They say the previous system was too difficult for the simple minded UK user to understand and they were getting a lot of complaints about how confusing it was and how there was way too much information on the page, and so they made it simple for the idiots in Britain to understand.

I asked specifically if this was already rolled out in the US or was going to be, and they said they didn't know about any of the other sites. So I guess if it's been rolled out in the US already, it's not the thick idiots who use eBay in the UK that are to blame.

Presumably that's either something eBay have been told to tell sellers who phone the 0800 number for Ireland, or specific bigotry on the part of the irish call centre re. the UK users, or maybe it's the level of complaints from the rednecks in the US that has lead to this roll out.

I don't suppose there is any way they're gonna backtrack and admit they f"cked up like they did last month with the eBay App. That's be too much to wish for.

I'm guessing we have to dumb down every aspect of life to the lowest level of intelligence in our society. In the UK that's happening in our media and our education systems as well. We now produce some of the most poorly educated kids in the western world. We need help from our US brethren to lift help us with all this technology stuff. Maybe you guys should be over here teaching our kids. You couldn't do much worse and maybe we'd be more cosmopolitan for it.


This week I've been mostly eating . . . The white ones with the little red flecks in them.

 WWW  

User avatar

** Banned **

Posts: 1213
Joined: Aug 04, 2009
Last Visit: Nov 02, 2013

Post Posted: Tue May 24, 2011 1:11 pm 
 

I asked specifically if this was already rolled out in the US or was going to be, and they said they didn't know about any of the other sites. So I guess if it's been rolled out in the US already, it's not the thick idiots who use eBay in the UK that are to blame.


Yeah, don't take it personally. The majority of people everywhere are idiots :).


Ithaca Dragon
-==(UDIC)==-

  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 7050
Joined: Jan 03, 2005
Last Visit: Jul 24, 2026
Location: UK

Post Posted: Tue May 24, 2011 1:14 pm 
 

Yeah, but I have a problem with that. I guess if people work in a call centre there has to be something lacking in their intelligence or motivation. I'd hate to have to settle for that kind of life.


This week I've been mostly eating . . . The white ones with the little red flecks in them.

 WWW  

User avatar

Long-Winded Collector
Acaeum Donor

Posts: 3601
Joined: Dec 20, 2003
Last Visit: Jan 13, 2026
Location: Canada

Post Posted: Tue May 24, 2011 1:24 pm 
 

Is this even an issue?  Who cares :?


Games can get you through times of no money but money can not get you through times of no games!!

 WWW  


Prolific Collector

Posts: 263
Joined: Jan 14, 2010
Last Visit: Feb 28, 2026

Post Posted: Tue May 24, 2011 1:30 pm 
 

Blackmoor wrote:Is this even an issue?  Who cares :?


Maybe not.  But it was really damn annoying.

  

User avatar

** Banned **

Posts: 1213
Joined: Aug 04, 2009
Last Visit: Nov 02, 2013

Post Posted: Tue May 24, 2011 1:38 pm 
 

mbassoc2003 wrote:Yeah, but I have a problem with that. I guess if people work in a call centre there has to be something lacking in their intelligence or motivation. I'd hate to have to settle for that kind of life.


Not everyone can be as brilliant as you  :lol: .


Ithaca Dragon
-==(UDIC)==-

  

User avatar

Verbose Collector
Acaeum Donor
Valuation Board

Posts: 1945
Joined: May 01, 2004
Last Visit: Aug 06, 2026
Location: Almost Lake Geneva, WI

Post Posted: Tue May 24, 2011 1:59 pm 
 

Blackmoor wrote:Is this even an issue?  Who cares :?

I do, for one.

I normally pay for things within minutes or hours after I buy them.

Now that they're all locked away, I forget to go searching for them.

Recently several days elapsed before I paid for one item.

In the current display, it seems like eBay's saying
"go ahead and bid, but don't bother to pay up."

  

User avatar

Long-Winded Collector

Posts: 4756
Joined: Oct 31, 2004
Last Visit: May 02, 2025
Location: Caddo Mills, TX

Post Posted: Tue May 24, 2011 2:51 pm 
 

ExTSR wrote:I do, for one.

I normally pay for things within minutes or hours after I buy them.

Now that they're all locked away, I forget to go searching for them.

Recently several days elapsed before I paid for one item.

In the current display, it seems like eBay's saying
"go ahead and bid, but don't bother to pay up."


I dont like it either.  I would keep the item I won on the page until I received it.  Then I would delete it and leave appropriate feedback.  It was just a little reminder more than anything.

Why they couldnt just let people tailor their Summary pages the way they want is beyond me.  It seems as if Ebay is deliberately trying to piss people off.

mbassoc2003 wrote:Yeah, but I have a problem with that. I guess if people work in a call centre there has to be something lacking in their intelligence or motivation. I'd hate to have to settle for that kind of life.

Not everyone that works in a call center is a lazy, stupid, inbred waste of life Ian.  Maybe they are working their way through school, maybe they are down on their luck individuals trying to claw their way up from the bottom, or maybe its just the best they can do in a shitty economy.

So I'm curious...do you walk around town kicking homeless people and yelling at cashiers at the grocery store cause you think they are stupid?  Or do you stay walled off in your house and order everything online so you dont have to be around people like that?  :?


You don't like your job, you don't strike. You go in every day and do it really half-assed. That's the American way. - Homer Simpson

  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 7050
Joined: Jan 03, 2005
Last Visit: Jul 24, 2026
Location: UK

Post Posted: Tue May 24, 2011 2:53 pm 
 

ExTSR wrote:I do, for one.

I normally pay for things within minutes or hours after I buy them.

Now that they're all locked away, I forget to go searching for them.

Recently several days elapsed before I paid for one item.

In the current display, it seems like eBay's saying
"go ahead and bid, but don't bother to pay up."


That's exactly the excuse the irish phone monkeys used when they explained to me why they had changed it to the current system. Apparently, us stupid buyers are forgetting to pay for items when they are sitting in the bought items section on the sidebar on the old system, and so eBay users now get to use either the buyer console where all your bought items are listed along with the items you're bidding on, and watching: or you get to use the seller console.

Us english people cannot buy and pay for things at the same time as selling things because we get comfused, and eBay have seen a dramatic drop in reported non-payment complaints since the new system was implemented this morning.

I pointed out that poeple would not have time to report items as unpaid since the new system was introduced at 10am, but they tell me that after the introduction there was a surge in people paying for things they'd forgotten to pay for.

That sound like bullsh!t to me, but our friendly irish phone monkey says that the facts are facts and as a seller I should be happy that the stupid english buyers will now remember to pay for their goods. There seems to be no love lost between the Irish and the Brits, even amongst the young.


This week I've been mostly eating . . . The white ones with the little red flecks in them.

 WWW  

User avatar

Sage Collector

Posts: 2589
Joined: Aug 02, 2006
Last Visit: Mar 11, 2023
Location: Seattle, WA

Post Posted: Tue May 24, 2011 4:00 pm 
 

Kingofpain89 wrote:I would keep the item I won on the page until I received it.  Then I would delete it and leave appropriate feedback.  It was just a little reminder more than anything.


That's what I would do to.  What I've been doing as a slightly less good solution is using the Awaiting Payment and Awaiting Feedback links within Purchase History, and ignoring the longer lists.


Areas of interest/knowledge: Harn, WFRP, Ars Magica, anything BRP based such as CoC, Runequest, Pendragon and all their related games

  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 7050
Joined: Jan 03, 2005
Last Visit: Jul 24, 2026
Location: UK

Post Posted: Tue May 24, 2011 4:12 pm 
 

Funny thing is, here in the UK, they play you a recorded message whilst you're waiting to be conected to your designated paddy, telling you how you can now configure My eBay to display wwhatever you want it to display, and when you ask the phone ppad what the recorded message means, they say eBay only display either buying or selling and that the message saying you can set it up however you want actually means however you want so long aa it's a choice of one or the other.

My designated call handler explained the difference to me between the irish definition of the 'choice' and 'freedom', and the english definition. It is quite interesting that the same words have differnt definitions in different countries, something I hadn't realised and probably goes a long way to explain errors in communication.

I think going forward, if I don't know the seller, I'll leave off paying for things until a non-payment case is raised, and then I'll pay up and thank eBay for reminding me, explaining that I hadn't noticed the item as it was not displayed in My eBay. After a dozen or so cases, they'll get the message, but I doubt they'll take any action, because they want my fees, and as a seller, I can't be expected to keep the buyer console on My eBay if I'm forced to choose. If we drive up the number of non-payment complaints, maybe they'll allow us to display out bought items in My eBay when we're sellers too.

If they're gonna treat me like I don't know how to pay for stuff and can't manage both functions, I might as well play ball.


This week I've been mostly eating . . . The white ones with the little red flecks in them.

 WWW  

User avatar

Long-Winded Collector
Acaeum Donor

Posts: 3718
Joined: May 30, 2007
Last Visit: Aug 04, 2026
Location: USA Georgia

Post Posted: Tue May 24, 2011 4:35 pm 
 

I don 't like this either, and it seems to me the better solution is to make the default setting where you can only see your watched items, and then allow editing of the page so multiple items can be viewed.  The logic would be, if you are smart enough to edit/manipulate the page(s), then you should be smart enough to look at multiple lists of items.  Problem solved!  :)

But that would be too logical, wouldn't it?   :roll:


Truth is worth finding and life is too short to work for money.

  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 7050
Joined: Jan 03, 2005
Last Visit: Jul 24, 2026
Location: UK

Post Posted: Tue May 24, 2011 4:48 pm 
 

Solution as I see it is to cause eBay to expend a disproportionate amount of time and effort administering my transactions and ensuring sellers get their items paid for, and when the realise I cannot manage their new system they will be forced to either offer an alternaive, decide they don't want my fees or those associated with the purchases I make, or continue to spend time and effort 'helping' me manage my purchases in the new system. It's gonna be fun. :D


This week I've been mostly eating . . . The white ones with the little red flecks in them.

 WWW  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 7050
Joined: Jan 03, 2005
Last Visit: Jul 24, 2026
Location: UK

Post Posted: Tue May 24, 2011 5:56 pm 
 

Just discovered eBay have removed the ability to delete completed listings from purchased items list. So you get presented with an whole list of stuff you've already completed on. This is gonna make it perticularly hard to pay for things, because I don't wanna go sifting through all the crap to find stuff.

Is there really no way to delete things from the list anymore? No way to set the default to only diplay items bought in the past 15 days or unpaid itesm etc? Or do you have to go though all the pages and page refreshes every time you log on?


This week I've been mostly eating . . . The white ones with the little red flecks in them.

 WWW  

User avatar

Sage Collector
Acaeum Donor

Posts: 2483
Joined: Nov 06, 2002
Last Visit: Jul 24, 2026
Location: Queensland, Australia

Post Posted: Tue May 24, 2011 6:18 pm 
 

Glad I'm not the only one not liking it.. to tell the truth I haven't been able to find the "Won" page yet.. I tried a couple of times then got frustrated.. luckly I had them in my "watched" haven't bought much recently.. its annoying for sure.. might got over and see if I can find it now.. ah.. "purchase history".. it amazes me why they do this, it must be (obviosly) something that they think will make them more $$, thats seems to be the only reason they change things.. I don't see how, all they seem to have done (again) is annoy people..

Brette


Being healthy is merely the slowest possible rate at which one can die.

 WWW  
Next
Post new topic Reply to topic Page 1 of 21, 2