AdderMcOne wrote:Buyers must wait 3 days before leaving negative or neutral Feedback for sellers with an established track record, to encourage communication.
AdderMcOne wrote:When a member is suspended, all their negative and neutral Feedback will be removed.
Aneoth wrote:Does it mean that they can simply open a new account so as to be free of negative feedback?
Deadlord39 wrote:Mark my words, the death knell has sounded.
Hello…I'm John Canfield, Senior Director for Trust & Safety policy management. My team specializes in working to keep the site safe and protected against fraud. Much of the company's work around safety happens behind the scenes, but some of our efforts are also public-facing. Masking and protecting our Community's identities on all bidder IDs on auction-style listings, the PayPal Security Key, our work with Yahoo and other domains to block email from unauthenticated addresses, and encouraging safer payments -- each of these address a particular aspect of security and is making a dramatic difference in the overall security and safety of the marketplace and consumers' confidence in shopping online. Our technologies -- those that exist today, as well as those that we are designing for tomorrow -- are helping to make the internet safer every day. I'd like to tell you about a new safety initiative that launches on April 14th. Trusted Selling with Identity ConfirmationOne of the ways criminals attempt to defraud people on eBay is by gaining access to member accounts with well-established reputations which they then use to set up listings in that person's name. They gain this access often through a phishing email that convinces an unsuspecting member to click a link and enter their User ID and password. To protect the Community against this type of fraud, beginning today, eBay will start noting which computers members typically use to conduct their buying and selling activity. After our data collection phase, sometime in June eBay will begin verifying our sellers when they list an item to ensure they are logging in from the same machines they have successfully used previously -- usually a home or business computer. If you are a seller, and you attempt to list an item from a different computer -- for example, from a PC you are borrowing in a hotel or library -- eBay will make an automated call to the phone number you have registered with us to confirm it is really you. We may also prompt you to verify your identity in other ways. Initially, this identity confirmation process will only be applied to selling, although we may be extending this to other high-visibility activity in the future. Sellers, please update your registered phone numbersNow more than ever, having a current phone number on file with eBay is vital to the safety of the Community and to your business. A wrong or outdated phone number may delay your ability to list items or respond to your customers, if eBay cannot verify your identity. Have a cell phone? Registering it could save you time and moneyIf you carry a mobile phone, we encourage you to add this number as a secondary phone number in your registration details, so that we can reach you when you are away from your business or residence where you normally use your trusted computer. Your secondary number will not be shared with other members and will be treated in accordance with our Privacy Policy. Please take a minute to update your contact information. Update eBay Registration Information
Badmike wrote:Another unasked for and annoying change: Ebay wants your cell phone number, or you won't be able to list anything when away from your computer:Big problems if you sometimes list items while away from your main computer, and either don't have a cellphone, or don't want the scumbags at Ebay to have your cellphone number. Another ebay goodie no one asked for Mike B.
g026r wrote:Can't say I'm terribly pleased about eBay automatically phoning though. Besides, if you already have access to someone else's account why not just change the phone number?
Deadlord39 wrote:They quite possibly want the information for resale. Supermarkets do it.
beasterbrook wrote:I've said it before and I'll say it again.. the ACCC will take ebay.au to court if paypal is the only method of payment that they allow due to third line forcing laws in Australia...
improvstone wrote:Perhaps they will ....http://www.theage.com.au/news/general/ebay-paypal-probe/2008/04/16/1208025245331.htmlBut I don't hold high hopes.... It will probably end up like the petrol pricing investigation. Lots of hot air with no real change to the average consumer except the price going up.
eBay will also soon implement a "holds" policy whereby, when eBay considers that atransaction on eBay is high risk for the buyer, it will notify PayPal that it should holdthe payment for the transaction. PayPal will then exercise its discretion as to whetherto hold the funds and wait until if either receives confirmation from the buyer that heor she has received the item and has no cause to raise a dispute, or 21 days havepassed without the buyer having raised a dispute.
