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General Selling Questions -Ethically speaking
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Post Posted: Wed Nov 07, 2007 3:29 pm 
 

Deadlord39 wrote:I think you could be reported to eBay for it.


Ethical or not, it IS against the rules and you can be reported.

  

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Post Posted: Wed Nov 07, 2007 3:42 pm 
 

Glad to be of help. Anytime we can ruin your day, just let us know!


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Post Posted: Wed Nov 07, 2007 3:50 pm 
 

Well this is why I posted my question here. I thank everyone for their comments and opinions so far. I am not a professional seller at all. I am just someone with a ton of stuff that I am trying to sell out of my home. I did not know even know about that eBay policy that was listed. With that in mind,  I will stop doing it immediately. The last thing I want to be seen as is a spammer. I will say that I have done it about 12 times so far (sending out about 2 emails each on 6 different items) and it ended up in 4 of the 6 items selling almost immediately (within 24 hours) to one of the people that I emailed. So  my experience is that it has been very effective (contrary to the person who said it is ineffective).

I will say that one of the contributing reasons as to why I tried this is the money savings. By doing it this way I saved money on listing fees. I put the items in the store instead of auctioning. If done in mass this could potentially result in a big time monetary loss to eBay from listing fees (.05 cents vs .40 cents adds up real fast when dealing with the kinds of numbers eBay is dealing with). So I am sure that eBay's policy on limiting the number of "Contact Member" emails per day has definately been thought through with this type of strategy in mind. I was not using this strategy on common stuff. The items I used it for were the harder to find things so that may have been a reason why I did not get any negative reactions from who I emailed. I know if I lost an auction for a hard to find item that I had lost an auction on and then received a link to that same item for less or the same amount of money that I had bid I would be grateful. Either way, I will stop doing it immediately. Thanks for the comments folks.

  


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Post Posted: Wed Nov 07, 2007 5:36 pm 
 

Deadlord39 wrote:Glad to be of help. Anytime we can ruin your day, just let us know!


Text from the footer of every eBay press release states that the website is "an online marketplace which brings buyers and sellers together", and yet per Deadlord eBay has "just spent two years on an overhaul of their systems and procedures to prevent...direct contact between a seller and a buyer."

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Post Posted: Wed Nov 07, 2007 6:03 pm 
 

I've sold about a dozen items this way over the past 3 years as well.  I don't think anyone has reported me or I probably would have heard from Ebay by now.  I don't point them to Ebay items but generally just offer up that I have the item for sale and work it out privately - which usually ends up being a paypal deal so Ebay gets a cut anyway.

I think the percentage is probably around 50% of the time that I sell the item.  The sale percentage is pretty high especially when within the same message Ebay warns against the exact thing I am doing.

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Post Posted: Wed Nov 07, 2007 6:37 pm 
 

I'm certainly not saying don't do it. Personally I could give a rat's arse. But it IS against the rules. Unethical? I think it's unethical for eBay to cater to its customers based on sales, so phuq 'em.


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Post Posted: Wed Nov 07, 2007 7:45 pm 
 

Deadlord39 wrote:Unethical?


Oh ya, is that what the question was?  Illegal yes.  Unethical?  I don't know.  I'm sure Ebay doesn't like getting cut out of the loop and I'm sure some buyers have been screwed over and complained to Ebay about it because the deal was done through the Ebay message system.  On the ethics scale I think it ranks pretty low; high handling fees are more unethical to me.

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Post Posted: Thu Nov 08, 2007 8:57 am 
 

I thought I'd chime in here too!  :D   I could really care less about the "ethics" of it . . . especially from ebay's point of view.

However . . . anyone who sends me an unsolicited email I instantly consider a P.O.S. spammer and they are blocked, reported (if necesary) and generally despised by me.  

Now . . . that is not to say that you're a bad guy . . . but, come on . . . with all the spam crap people have to deal with in the mailboxes . . . please . . . sending someone an unsolicited email is a horrendously annoying, crappy thing to do.  I don't care what you have to offer . . . spam is spam and it all sucks ass.

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Post Posted: Thu Nov 08, 2007 9:51 am 
 

I'm sure Ebay doesn't like getting cut out of the loop and I'm sure some buyers have been screwed over and complained to Ebay about it because the deal was done through the Ebay message system.  On the ethics scale I think it ranks pretty low; high handling fees are more unethical to me.


As I recollect they changed the rules on e-mail about a year or two ago. In any event, in the 5 or 6 years leading up to that event I did not receive a single contact from a seller as what is being described in this thread.

Anecdotal, sure, but I think it reflects what is generally accepted as the ineffectiveness of the tactic relative to other uses of one's time.

eBay put in controls like this to ensure they were involved in all eBay member transactions. I don't blame them. Often buyers would contact sellers, or contact fellow buyers, and work out side deals. I know I did. The goal of eBay is to cut down communication as best possible, leaving only the line which connects to their bottom line: auction winners with auction sellers.

It may go against eBay's policy, thus putting one's account at risk, but that doesn't mean their policy is "right".

  


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Post Posted: Thu Nov 08, 2007 11:36 am 
 

Will you lot give it a rest and get back to maintaining the Interesting Items threads please!!! How am I meant to find decent stuff if you're all hanging out here?

Fact is, ebay has cornered the market and then set out to abuse that position in every conceivable way. They couldn't give a rat's arse about the buyer or the seller as can easily be determined from their policies. If you see a bidder paying 100% over the odds in auction then you should be able to jump in and offer them a deal - that's what supply and demand market trading is all about. Ebay operates a protected market policy on the back of a virtual monopoly. And the money they take (8.2% final value fees in the UK right now, pure theft) they blow on crackpot schemes like Skype. If they'd have kept their greed in check and left Skype to fail for lack of a business model (just like an other ill conceived venture) they could have handed a little back to the people who pay their wages. Now they'll probably flog Skype in a cut price deal - that's our money vanishing into thin air. I agree spam is a pain but ebay could at least stop hiding shop listings in a barn behind the main store. Imagine you bought a display item for $20 and then found it on sale behind a curtain for $10 after you cleared checkout? That's how ebay operates and I don't see how that benefits the customer at all. I wouldn't break their rules, even though I don't agree with them, but any loophole or technicality available and I wouldn't hesitate. I don't think ethics enters into it where ebay is concerned. What we all need is a serious competitor, one launched in the spirit of the Internet. Don't see it coming along though.

Anyway, back to work in the Interesting Items threads please, no more shirking!

  


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Post Posted: Thu Nov 08, 2007 12:01 pm 
 

Deadlord39 wrote:Be my guest and try and explain that to eBay. My money is on them deactivating the account. It IS spamming, not only by their definitions, but by spam definitions (unsolicited and unwanted e-mail). They have just spent two years on an overhaul of their systems and procedures to prevent exactly what he is describing: direct contact between a seller and a buyer.

Better question.  Who's done it?  I am pretty sure I have, but I don't lose sleep over being an evil spammer.  Account's still there, too.

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Post Posted: Thu Nov 08, 2007 12:45 pm 
 

Not that I'm the most prolific buyer or anything, but I've never received a "hey, you lost this item, I'm selling it here" PM after an auction concludes. I have, however, gotten more than one "hey, you outbid me on this item, can I have xeroxes pls?!?!". On the grand scale of ethics and retribution I would much rather aim a well-placed kick at sender of the latter.

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Post Posted: Thu Nov 08, 2007 1:17 pm 
 

Beyondthebreach wrote:However . . . anyone who sends me an unsolicited email I instantly consider a P.O.S. spammer and they are blocked, reported (if necesary) and generally despised by me.


Fair enough.  I'm sure not everyone appreciates the spam and not to defend the practice but I do try and only send out such messages to people that I think are seriously interested in the item.  Before any message is sent out, I research the sellers recent bidding and check that they have bid on the item in at least two different auctions.  I then offer the item with shipping at less than what they have actually bid.

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Post Posted: Thu Nov 08, 2007 3:17 pm 
 

If you sent me one of those emails on that basis I'd be delighted. Just noticed another kick at shop sellers, the "Shop eBay Shops" panel on the main search. Sure, it shows shops that have items matching the search, but favours the shops that have those items out for auction or BIN. So for coverage you have to start dumping stock into auction which is pretty much a game of roulette. And means higher fees of course. Maybe this is the answer to the question I've seen raised, why do people set the same auction and BIN price - just advertising. I ended up hoping that some of my stuff didn't sell last auction, just to keep a presence in search.

I did send a mail pointing a second place bidder to a matching item - once. I knew the bidder's track record, knew he wanted the item, knew I had it at literally 33% of the bid price and I sent the mail without thinking because it was such an obvious thing to do. Then it dawned on me and I checked the guidelines. Sure enough, what I'd done was classed as commercial spam. Ridiculous but those are the rules and we all know why. I also send mails to people who have bought from me and have asked for items I don't have. If I spot those items on sale from another seller I send a link. Still commercial spam according to the rules but stuff it, I could equally put the link here and just direct the buyer to it.

  

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Post Posted: Thu Nov 08, 2007 5:09 pm 
 

Mars wrote:

Fair enough.  I'm sure not everyone appreciates the spam and not to defend the practice but I do try and only send out such messages to people that I think are seriously interested in the item.  Before any message is sent out, I research the sellers recent bidding and check that they have bid on the item in at least two different auctions.  I then offer the item with shipping at less than what they have actually bid.




Hey Mars, I sent a PM as well . . . I did not mean to say that anyone who sends an offer is a P.O.S. spammer . . .  just that I assume that the email is fake or a scam of some sort and instantly tag it as spam/phishing.  I would never know if the offer is legit as I wouldn't investigate it further  . . . I get lots of such "fake" emails from ebay.  About a dozen or more a week on average.


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Post Posted: Thu Nov 08, 2007 5:49 pm 
 

Beyondthebreach wrote:anyone who sends me an unsolicited email I instantly consider a P.O.S. spammer and they are blocked, reported (if necesary) and generally despised by me.  :evil:


I raise the "long lost brother" objection to that one.   :P

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Post Posted: Thu Nov 08, 2007 6:01 pm 
 

You're right, I don't have to assume he is -- why do you think we "lost" him in the first place? :P


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Post Posted: Fri Nov 09, 2007 5:19 am 
 

Well after reading more of these posts I have altered my choice.  I will probably still be doing it for the items that get alot of bid activity or are especially hard to find in a certain condition. As for those that think it is "sad" or "patheticc" well you won't have to deal with me doing it for too long. I am not in this as a business. Pretty much once the items from my two collections are gone I will not be selling RPG items anymore. I have been having kind of fun watching items and keep track of the prices of certain items using trusty old Excel (I am kind of a statistics geek that way) but I probably won't keep going with it.

P.S. I see on these forums that Cougarrind has a pretty bad name in these parts. I am sure tha my two cents won't count for squat but I did conclude a sale to him about two weeks ago that seemed to go just fine. It took us about a month and half to complete it (he was watching my other items to see if I was going to sell any in lots) but when all was said and done I sent him out the packages, left him positive feedback, he received the product, and thne left me reciprocal positive feedback. I am sure when you are dealing with the number of transactions that he seems to deal in there are bound to be some that wind up being classified as "poor". It is just the nature of business.

  
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