ashmire13 wrote:
That is a shame. In a collectors world like this, it is probably the toughest to keep happy and if it goes wrong, word spreads quickly.

However, I dont doubt that you have a massive inventory and make a huge amount of happy sales each day.

Just seems that the collectors here get it bad.

Unfortunately nobody really remembers when everything that is supposed to go right does, they only ever remember when it goes bad.  People are human and there are occasional errors but we try and fix them.  I have not been around here for very long but when was the last major error/how bad was it? And how often did they happen?

MetamorphosisSigma: That sounds doable.  Any products that people would like to see re-graded?

For myself, I can only say that I mostly buy AD&D modules and hardcovers, and Dragon magazines (I'm always looking to "trade up" on condition), but I have no other specific requests for regrading. Maybe starting with the higher cost vintage items would be best. Especially since you use stock photos, I'd feel a whole lot more comfortable buying a $40 magazine (just for instance) if I were absolutely confident that VF or NM means exactly that.

Well, you've come to right place for condition grading guidelines... Some have quibbles with some aspects and terminology (for instance, books and games are not "minted", haha), but it's as good as any and better than most (with examples/pictures!):

http://www.acaeum.com/frontdesk/grading.html

Jchriddy wrote:I thought we had fairly reasonable shipping to the UK if you order from the site. I know Ebay screws shipping up a lot if you are trying to order from there.  

I tend to agree, I bought one of the big DCC 4E packs and found s&h to UK still made this a good deal.

Just did a quick check on starter pack red box, T&T: cheapest $26.26 to UK, Noble Knight: $14.23.

I must admit, the s&h prices to UK make it very unlikely that I'll go to T&T first unless I hear of a particularly good deal.

USPS International Surface Air Lift

Normally I've waited 1-2 weeks (although it claims 14-60 days).  

Although other faster deliveries are available at similar prices to T&T, it's nice to have the choice when time is not an issue.

MetamorphosisSigma wrote:Well, you've come to right place for condition grading guidelines... Some have quibbles with some aspects and terminology (for instance, books and games are not "minted", haha), but it's as good as any and better than most (with examples/pictures!):

http://www.acaeum.com/frontdesk/grading.html

*looks at the link for grading, shakes my head, and walks away*

I bought many times near T&T and i must admit all were very bad experiences :
* one-tenth among bought items SUDDENLY vanished from stock to suddenly reappear some weeks later ...
* i received a "shrinked" module sold as MINT/New who was in fact a second-hand shrinked VERY GOOD + / FINE module
* i was always asking for Priority Mail International F.R.B. 1 or 2 shipment but always received "NO" as answers, despite the fact it is fully trackable
* their customer service is unable to answer questions with efficiency about missing items within the package

And my last experience was when my computer crashed some months ago just before paying for both DL1-8 and DL9-16 miniature boxed sets : the first for $59.99 and the second for $49.99

It took me 6 days to repair my computer : motherboard and many other components were K.O.

When i returned to my T&T account, my order was canceled : i understand this, of course.

BUT WHAT I WILL NEVER UNDERSTAND IS THIS : WHY SELLING PRICES SUDDENLY RAISED TO $99.99 EACH ?

Sorry but while T&T act like this i will continue to say to all my friends :

"don't buy from T&T : they use stock photos, they lie about grading and don't describe defective parts, and when you're unable to pay in less than 5 days prices go up in an outrageous manner >>> let's go buying near NOBLE KNIGHT GAMES !!!!"
End of story.
Sorry but you have earned this complain.

Something to say about this ? No answer ?

BTW, USPS M-BAG/ISAL from Aaron Leeder to France is usually 6 weeks long : each time i received packages within a large plastic bag as a M-BAG in 40 to 45 days after purchase.

lurker_above wrote:I bought many times near T&T and i must admit all were very bad experiences :
* one-tenth among bought items SUDDENLY vanished from stock to suddenly reappear some weeks later ...
* i received a "shrinked" module sold as MINT/New who was in fact a second-hand shrinked VERY GOOD + / FINE module
* i was always asking for Priority Mail International F.R.B. 1 or 2 shipment but always received "NO" as answers, despite the fact it is fully trackable
* their customer service is unable to answer questions with efficiency about missing items within the package

And my last experience was when my computer crashed some months ago just before paying for both DL1-8 and DL9-16 miniature boxed sets : the first for $59.99 and the second for $49.99

It took me 6 days to repair my computer : motherboard K.O.

When i returned to my T&T account, my order was canceled : i understand this, of course.

BUT WHAT I WILL NEVER UNDERSTAND IS THIS : WHY BOTH SELLING PRICES SUDDENLY RAISED TO $99.99 EACH ?

Sorry but while T&T act like that (thief ..handler, raising prices ...), i will continue to say to all my friends :

"don't buy from T&T : they use stock photos, they lie about grading and descriptions, and when you're unable to pay in less than 5 days prices go up in an outrageous manner >>> let's go near NOBLE KNIGHT GAMES !!!! ".
End of story.
Sorry but you have earned this complain.

Something to say about this ? No answer ?

BTW, USPS M-BAG/ISAL from Aaron Leeder to France is usually 6 weeks long : each time i received packages within a large plastic bag as a M-BAG in 40 to 45 days after purchase.

For the Mini DL mods I repriced them after all 4 of them sold out within a few hours of being on the site, I bought them all at Origins and I figured it was to low since they sold out so fast, which they were, since they sell for over 100. Believe Intelligator sold his last ones for 125. Didn't have a chance to price them before they got onto the site, we got back from the show and I was then moving into our distribution and took on new responsibilities. So I repriced them after both of them were on my sales report showing they sold out and adjusted the sale price and buyprice for them and moved on. Didn't even think about them again till you just mentioned it, sorry about your experience with it, but thats what happened with that.

Crimsonspire wrote:

For the Mini DL mods I repriced them after all 4 of them sold out within a few hours of being on the site, I bought them all at Origins and I figured it was to low since they sold out so fast, which they were, since they sell for over 100. Believe Intelligator sold his last ones for 125. Didn't have a chance to price them before they got onto the site, we got back from the show and I was then moving into our distribution and took on new responsibilities. So I repriced them after both of them were on my sales report showing they sold out and adjusted the sale price and buyprice for them and moved on. Didn't even think about them again till you just mentioned it, sorry about your experience with it, but thats what happened with that.

Babbles ! Of course you will always have good answers to all of our bad experiences with T&T.

in fact, your company just wanted to make more money on them !



This is not the first time T&T act this way each time a buyer forget to pay during the 5 days time your prices go up : this is the "american way of life & business" ... clearly understandable ... but not forgetable



For your information hopefully i was very happy to have been fu**ed by YOU (R BUSINESS PRACTICE)  because i purchased both of them on ebay.co.uk for less than £60 for the whole (£42 for DL1-8 and £12.50 for DL9-16) this summer in NEAR MINT condition and the seller was gentle enough to send them using www.parcel2go.com/parcelforce 48H, ie. £16.44 for a 5 Kg package full of AD&D modules which were also in your stuff !!! ;o))



I WILL NEVER BUY AGAIN FROM T&T : TOO MANY BAD EXPERIENCES IN THE PAST FEW YEARS, and i will continue to recommend friends to purchase items near Aaron Leeder : at least he is ok to ship items in Priority Mail Flat Rate Envelopes, M-BAG/ISAL or FRB 1 or 2.



BTW : it is trully unbelievable that you, as an american T&T customer, know less about way to ship items abroad than UK or french beings  





Funny you didn't answer to the part of my complain concerning your negative answer concerning shipping other than First Mail



Please just admit your mistakes, and never do them again : unfortunately for your company, shrinking used items to raise selling price is a very bad practice, especially when removing your shrink prooves the item is incomplete. T&T is well known for that.





==========================================



For your information, M-BAGs prices are available also from France to worldwide :



* Tarif (euro) pour livres et brochures (Quote for books & printed matters)



.............. Europe ......... All

............ and North ..... other

............... Africa ..... countries



Areas : ..... 1-2 ........ 3-4-5-6



20 g ........ 0,20 € ........ 0,34 €

50 g ........ 0,30 € ........ 0,50 €

100 g ...... 0,46 € ........ 0,76 €

250 g ...... 0,87 € ........ 1,45 €

500 g ...... 1,28 € ........ 2,13 €

1 kg ........ 2,47 € ........ 4,12 €

2 kg ........ 3,29 € ........ 5,49 €

3 kg ........ 4,57 € ........ 7,62 €

4 kg ........ 6,40 € ...... 10,67 €

5 kg ........ 8,23 € ...... 13,72 €



Notes : 1kg = ~2.2 lbs ; today 2010/09/22, $1.00 = ~0.752 euro