The Acaeum Dungeons & Dragons
Collecting Forums

The "Whine About the Dead Horse Being Beaten" Thre
Post new topic Reply to topic Page 10 of 13123 ... 7, 8, 9, 10, 111213
Author

User avatar

Grandstanding Collector

Posts: 8283
Joined: Jan 21, 2005
Last Visit: Jun 26, 2025
Location: Wallasey, Merseyside, UK

Post Posted: Sat Oct 09, 2010 6:16 pm 
 

realmaster wrote:well I will never deal with them again.

I sold them a large ddm miniature collection and I accidentallyly left ( I realize this is my fault) a set of 5 repaints in one of the boxes that I sent them and after being very patient with them and trying to get them back they have stopped communicating with me. and now recently I am seeing them start to show up on their ebay auctions after telling me they could not find them.


that is actually one of the reasons i would NEVER send stuff to be sold in that fashion. if its a situation where someone is guaging something to buy it from me, they will be stood in front of me.

that pretty much sucks realmaster - hope you get the matter resolved.

did you insure it in the post? or even send it to them with tracking. if you can prove they received it, its their liability anyway, regardless which hole they have "fallen" into.

Al


Are we nearly there yet?

  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 7050
Joined: Jan 03, 2005
Last Visit: Jul 24, 2026
Location: UK

Post Posted: Sun Oct 10, 2010 11:09 am 
 

http://cgi.ebay.co.uk/City-State-World- ... 5adc2ff81a



Is this just pig ignorance by the staff?


This week I've been mostly eating . . . The white ones with the little red flecks in them.

 WWW  


Long-Winded Collector

Posts: 3549
Joined: Oct 10, 2006
Last Visit: May 16, 2026
Location: Wandering aimlessly on the 8th level down...

Post Posted: Sun Oct 10, 2010 11:15 am 
 

mbassoc2003 wrote:
** expired/removed eBay auction **


Is this just pig ignorance by the staff?




But its only 50bucks, so surely worth a punt on getting dice and uncreased/damaged pages...


Rolls a '3'

"Did I hit.....?"

  

User avatar

Active Collector

Posts: 41
Joined: Jul 03, 2007
Last Visit: Mar 17, 2017
Location: Home of the 2002 Winter Olympics

Post Posted: Mon Oct 11, 2010 5:16 pm 
 

killjoy32 wrote:
that is actually one of the reasons i would NEVER send stuff to be sold in that fashion. if its a situation where someone is guaging something to buy it from me, they will be stood in front of me.

that pretty much sucks realmaster - hope you get the matter resolved.

did you insure it in the post? or even send it to them with tracking. if you can prove they received it, its their liability anyway, regardless which hole they have "fallen" into.

Al

yes, the collection was sent via fed-ex so everything was insured with tracking but if they say that they are gone I don't think there is anything I can do. live and learn I guess.


thanks, realmaster.

let's split up!!!!!

  

User avatar

Grandstanding Collector

Posts: 8283
Joined: Jan 21, 2005
Last Visit: Jun 26, 2025
Location: Wallasey, Merseyside, UK

Post Posted: Mon Oct 11, 2010 5:34 pm 
 

realmaster wrote:yes, the collection was sent via fed-ex so everything was insured with tracking but if they say that they are gone I don't think there is anything I can do. live and learn I guess.


well no, because if you can prove via tracking that the item is there, you have evidence that its arrived in their hands. its their liability if they have lost it, so should reimburse you for the cost of it.

make a fedex claim for the product being lost - when they reject it because the item was delivered, you have the evidence required.

then you can take action against T&T for the poor service thereon. they should not be offering to do business that way if they cannot follow the procedure correctly and offer their potential sellers some protection against them "losing" things, never mind the alternatives (as you mentioned).

lesson well learned though - there are plenty of forums around and lots of access to let folk know of the service you were given by them. personally, i would let everyone know - you wouldnt want that to happen to anyone else right? what if it was a valuable rare?

best

Al


Are we nearly there yet?

  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 7050
Joined: Jan 03, 2005
Last Visit: Jul 24, 2026
Location: UK

Post Posted: Tue Oct 12, 2010 2:05 am 
 

No. The thing is, Al, he mispacked what he sent to T&T.
Like if you send a customer his order and put a copy of Tegel in there by accident 'cis you were keeping it protected in that box but forgot to take it out before you shipped.
You ask for it back and he says, "you didn't send that to me." Then you find him selling it on eBay.

The error is definately the person who sent the item's fault, but a good example of T&T corporate ethics and the honesty in the company.


This week I've been mostly eating . . . The white ones with the little red flecks in them.

 WWW  

User avatar

Grandstanding Collector

Posts: 8283
Joined: Jan 21, 2005
Last Visit: Jun 26, 2025
Location: Wallasey, Merseyside, UK

Post Posted: Tue Oct 12, 2010 3:16 am 
 

well either way you look at that, its a clear guide to NOT be sending them stuff imo.

Al


Are we nearly there yet?

  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 7050
Joined: Jan 03, 2005
Last Visit: Jul 24, 2026
Location: UK

Post Posted: Tue Oct 12, 2010 12:35 pm 
 

Yep.

I suspect we won't see T&T back here trying to explain the FUs in their listing descriptions or the way they treat posters on this site.

Too hot for them and no way to explain and keep a good image. Better to lie low and return next year with a new bag of BS.

At least Google keeps people coming to the forum to read this thread.


This week I've been mostly eating . . . The white ones with the little red flecks in them.

 WWW  

User avatar

Grandstanding Collector

Posts: 8283
Joined: Jan 21, 2005
Last Visit: Jun 26, 2025
Location: Wallasey, Merseyside, UK

Post Posted: Tue Oct 12, 2010 12:55 pm 
 

mbassoc2003 wrote:Yep.

I suspect we won't see T&T back here trying to explain the FUs in their listing descriptions or the way they treat posters on this site.

Too hot for them and no way to explain and keep a good image. Better to lie low and return next year with a new bag of BS.

At least Google keeps people coming to the forum to read this thread.


well i dont really care about their website and what they sell or how they do / don't do stuff, as i won't buy from them anyway.

but sharking stuff off folk is bad form and thats a sure-fire example of why you shouldnt deal with them.

Al


Are we nearly there yet?

  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 7050
Joined: Jan 03, 2005
Last Visit: Jul 24, 2026
Location: UK

Post Posted: Tue Oct 12, 2010 2:15 pm 
 

I stopped dealing with them a few years back because of their dishonesty in their descriptions of their stock, and the ignorance and rudeness of their staff and the fact that they neither understood the problem nor cared if it was sorted out, so long as they got money and it wasn't gonna cost them anything.

The auctions highlighted in the fast to that idiot Crimson-whatever never got fixed, and the 'boxed set' above is just pig ignornace that won't be fixed either. The staff just don't give a F, and their 'manager' is somethines comes on here to say it's because the company hasn't got enough money and the staff are too stupid in their area?

So long as Google keep picking up this thread and others on the internet, the thread serves its purpose.


This week I've been mostly eating . . . The white ones with the little red flecks in them.

 WWW  

User avatar

Grandstanding Collector

Posts: 8283
Joined: Jan 21, 2005
Last Visit: Jun 26, 2025
Location: Wallasey, Merseyside, UK

Post Posted: Tue Oct 12, 2010 5:40 pm 
 

well i never liked the fact that they run the auction at GenCon, yet have a stooge sat right at the front with his handy laptop full of all his stock info and just buys everything left right and centre.....that just sucks imo.

others dont see the problem with that (been discussed before) but i never liked it and so have always avoided dealing with them on pure principle.

but hey, to each their own.

will leave this thread alone now. just hope the guy gets something sorted out, though i doubt that will happen.

best

Al


Are we nearly there yet?

  

User avatar

Active Collector

Posts: 41
Joined: Jul 03, 2007
Last Visit: Mar 17, 2017
Location: Home of the 2002 Winter Olympics

Post Posted: Tue Oct 12, 2010 9:54 pm 
 

thank you for the posts killjoy32

mbassoc2003 wrote:No. The thing is, Al, he mispacked what he sent to T&T.
Like if you send a customer his order and put a copy of Tegel in there by accident 'cis you were keeping it protected in that box but forgot to take it out before you shipped.
You ask for it back and he says, "you didn't send that to me." Then you find him selling it on eBay.

The error is definately the person who sent the item's fault, but a good example of T&T corporate ethics and the honesty in the company.

what you wrote mbassoc2003 is what i was thinking, my fault so it is up to the integrity of T&T to send them back but so far no luck. very frustrating.

Crimsonspire i have replied to your PM so hopefully you can help me.


thanks, realmaster.

let's split up!!!!!

  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 7050
Joined: Jan 03, 2005
Last Visit: Jul 24, 2026
Location: UK

Post Posted: Wed Oct 13, 2010 4:47 am 
 

Indeed. It would be reasonable from their business point of view, to say, "Look we need to charge you shipping." You can't expect them to correct your error at their expence. But totally immoral for them to be warned, identify the error, and then decide to sell the goods on eBay to the highest bidder.

Killjoy - Yep, running the auction at GenCon and taking a cut of the proffits and selling the majority of the stuff to your own company to further bolster your cut of the enterprise, is f"cked up left right and centre. It's a racket and in the US you'd have thought they would be acutely aware of the line between honest business and a racket, given their history and the stuff that brought down their economy in the bigger corporations in America. Maybe it doesn't meet some legal definition of a racket if there is one in the US, but it is morally questionable when the oragnisation being paid to sell the items makes proffit from selling the bulk of the items to itself. That is seriously f"cked up. I can only assume US business is so slewed by capitalism that they don't see how corrupt that looks to the rest of the world.


This week I've been mostly eating . . . The white ones with the little red flecks in them.

 WWW  


Long-Winded Collector

Posts: 3549
Joined: Oct 10, 2006
Last Visit: May 16, 2026
Location: Wandering aimlessly on the 8th level down...

Post Posted: Wed Oct 13, 2010 4:57 am 
 

realmaster wrote:Crimsonspire i have replied to your PM so hopefully you can help me.


I hope that is a good sign and it gets sorted out for you, even if there is a covering cost to yourself. Fingers crossed it works out.  :)


Rolls a '3'

"Did I hit.....?"

  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 7050
Joined: Jan 03, 2005
Last Visit: Jul 24, 2026
Location: UK

Post Posted: Wed Oct 13, 2010 5:44 am 
 

A good outcome story would a nice thing to post on this thread.


This week I've been mostly eating . . . The white ones with the little red flecks in them.

 WWW  

User avatar

Verbose Collector
JG Valuation Board
Acaeum Donor

Posts: 1624
Joined: Aug 19, 2008
Last Visit: Aug 21, 2023
Location: Chicago, IL

Post Posted: Wed Oct 13, 2010 11:51 am 
 

mbassoc2003 wrote:
Killjoy - Yep, running the auction at GenCon and taking a cut of the proffits and selling the majority of the stuff to your own company to further bolster your cut of the enterprise, is f"cked up left right and centre. It's a racket and in the US you'd have thought they would be acutely aware of the line between honest business and a racket, given their history and the stuff that brought down their economy in the bigger corporations in America. Maybe it doesn't meet some legal definition of a racket if there is one in the US, but it is morally questionable when the oragnisation being paid to sell the items makes proffit from selling the bulk of the items to itself. That is seriously f"cked up. I can only assume US business is so slewed by capitalism that they don't see how corrupt that looks to the rest of the world.


I know I'm not going to be a big fan from this reply, but...

If it wasn't for Troll and Toad attending auctions (even the local one last week here at Games Plus... which I did really well at...) the sellers would be the ones who get screwed, because things would go for a lot less. Also, without Troll and Toad at auctions, the really crappy items that they pick up for a few dollars wouldn't be picked up at all.

They are a necessary evil, and I have come to embrace it.

After all, I did manage to get the Bloodwar:Hellbound Planescape boxed set for $62.00 at the auction last week (even against T&T [thanks Bruce])   :D


RPG’s, D&D in particular has had a major influence in my life. It’s bonded me together with life long friends...it’s that bond in life not just as friends, but in our jokes, our mannerisms, and what we find funny. Invincible Overlord

 ICQ  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 7050
Joined: Jan 03, 2005
Last Visit: Jul 24, 2026
Location: UK

Post Posted: Wed Oct 13, 2010 12:15 pm 
 

All old hat.
Remember rubbing Frank up the wrong way over this.

I guess if there isn't any group of people magnanimous enough to it who doesn't have a financial stake in the outcome you have to go with someone who does.
The idea of T&T sitting at the front with a laptop, bidding up and scooping upp everything is no real issue. It's what an open market economy is all about, and as you say, the seller wins.

It's the idea that the body selling the goods is also the body managing the buying process on behalf of the sellers, and the one taking the administration fees for doing so, and the one controlling the pace and flow of goods through the system that is screwy.

If they sat at the front of ACME Auction Houses, and bought everything that was sold, there is nothing wrong with that. It'd be like me or you turning up with a suitcase full of cash and buying everything at the auction. But it I turned up with a suitcase of cash to buy everything at the auction, and at the same time I got to charge people for the privelige of bidding against me or selling their stuff to me, that's f"cked up.


This week I've been mostly eating . . . The white ones with the little red flecks in them.

 WWW  

User avatar

Verbose Collector
JG Valuation Board
Acaeum Donor

Posts: 1624
Joined: Aug 19, 2008
Last Visit: Aug 21, 2023
Location: Chicago, IL

Post Posted: Wed Oct 13, 2010 12:25 pm 
 

mbassoc2003 wrote:All old hat.

It's the idea that the body selling the goods is also the body managing the buying process on behalf of the sellers, and the one taking the administration fees for doing so, and the one controlling the pace and flow of goods through the system that is screwy.

If they sat at the front of ACME Auction Houses, and bought everything that was sold, there is nothing wrong with that. It'd be like me or you turning up with a suitcase full of cash and buying everything at the auction. But it I turned up with a suitcase of cash to buy everything at the auction, and at the same time I got to charge people for the privelige of bidding against me or selling their stuff to me, that's f"cked up.


Fair enough.

But other than some minor glitches at setup this past Gencon, they're quite easy to deal with. I trust them enough to do this.

You're right though, short of tossing them out and having a new company come in though, it's not going to change (and it's highly unlikely that that's going to happen).


RPG’s, D&D in particular has had a major influence in my life. It’s bonded me together with life long friends...it’s that bond in life not just as friends, but in our jokes, our mannerisms, and what we find funny. Invincible Overlord

 ICQ  
PreviousNext
Post new topic Reply to topic Page 10 of 13123 ... 7, 8, 9, 10, 111213