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Post Posted: Mon Feb 11, 2008 9:23 am 
 

megnelwil wrote:I'm in, for what it's worth. The vast majority of sellers won't be and you can't really blame those who use eBay as their business, it's hard to ask a self-employed seller to strike, who loses most after all?

I'm sort of on enforced strike already. Last week was dire on eBay, just a couple of sales, way down on my normal activity. Anyone know if they have already started bumping small sellers down the search listings? Or is February some sort of cyclical dead spot?

Good news, even though I quit, I'm a power-seller again! I guess the eBay geniuses must have canned some other poor sod's account. Sorry about that, whoever you are, but it's just eBay being eBay, what do you expect? Can't wait to shut down my shop - they'll probably kick Mike off.

Another one to watch out for, I almost fell foul of it today. I'm ending listings in my shop on a daily basis as they come up for auto renewal. I noticed, in the nick of time, if you send these items to auction eBay charges a listing fee based on the previous fixed price of the item - even if you're listing everything at 99p. Or at least that's what the confirmation screen states, I don't know if the fees are adjusted once you actually go ahead and list. So you need to end the item and re-list from scratch to get the lower fee. Sneaky old eBay, screwing sellers at every turn.

It's all a bit sad really, I was enjoying eBay.


I can't afford to shut down the business for a week...but I can allocate my duites so that next week is sort of a "dead" week for listings as I take care of other business.  I typically list 25-50 items a week in my ebay store; I've gotten out of auctions entirely unless they have a special deal.  Since I have about 1500 items in my store already I don't think it will hurt me that much not to list for one week; likewise I really don't buy a lot so not buying for one week shouldn't bother me too much.  It's really more symbolic than anything, that Ebay won't get my money for listing fees this week.  But hopefully enough people will do it where the drop in activitiy (probably not profits, that's wishful thinking) will cause ebay execs to raise an eyebrow...

Mike B.


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Post Posted: Mon Feb 11, 2008 11:39 am 
 

Hmm, just had a neat experience... PayPal reversed a charge I made when buying from a guy who never sent me my items. So, after confirming I had my money back, I was going to leave some feedback. I could not. Is that normal? This is the first time I've had to do something like this, so I've no idea... I should've hit him with the negative before the reversal completed, I guess. :(


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Post Posted: Wed Feb 13, 2008 8:37 am 
 

Hi Everyone,

I think you have the right idea Mike; mandatory insurance is probably the way I'm going to have to go too.  Unfortunately the USPS makes it extremely difficult to get your money back and unless you follow up diligently and repeatedly it is unlikely to go anywhere.  This is going to call for even more organization on our parts.  Sigh.

Like most of you I am deeply disgusted with the way this is unfolding; are any of you going to go on 'sellers strike' next week?

Best regards,

Joe

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Post Posted: Wed Feb 13, 2008 8:40 am 
 

Sorry about that - I had been reading the posts from the beginning when no one was talking about striking.  So far I think I am likely to post just a few auctions or none at all; have to think about it a little more and see where the finances lie.

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Post Posted: Wed Feb 13, 2008 9:30 am 
 

intelligator wrote:Hi Everyone,

I think you have the right idea Mike; mandatory insurance is probably the way I'm going to have to go too.  Unfortunately the USPS makes it extremely difficult to get your money back and unless you follow up diligently and repeatedly it is unlikely to go anywhere.  This is going to call for even more organization on our parts.  Sigh.

Like most of you I am deeply disgusted with the way this is unfolding; are any of you going to go on 'sellers strike' next week?

Best regards,

Joe


Well, I put my money where my mouth was yesterday on an endeavor, I switched about 30 of my CDs for sale to half.com.  Very simple and painless, and no listing fee.  I'll see how they do and then probably switch the other 30 or so.  

And yeh, still don't plan on buying or listing next week.....

Mike B.


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Post Posted: Wed Feb 13, 2008 9:56 am 
 

Thanks for the heads-up Mike; I'm definitely leaning in that direction as well.

I have to say that this latest change from ebay really puts me in mind of working for an employer; one of the things I wanted to get away from in the first place.  It's really disheartening.

By the way, one of my international customers had great things to say about you the other day.  Said he would only consider buying from either of us as he's had some terrible experiences elsewhere.  The proof is in the packaging.

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Post Posted: Wed Feb 13, 2008 10:16 am 
 

intelligator wrote:Thanks for the heads-up Mike; I'm definitely leaning in that direction as well.

I have to say that this latest change from ebay really puts me in mind of working for an employer; one of the things I wanted to get away from in the first place.  It's really disheartening.

By the way, one of my international customers had great things to say about you the other day.  Said he would only consider buying from either of us as he's had some terrible experiences elsewhere.  The proof is in the packaging.

Joe


Thanks man!  I don't understand why most sellers dont take a shot at the international market; they overspend and are (usually) very nice people.  As long as you send global priority and wrap/package it well, you used to not have any problems. I don't know what the hell is going on with this customs thing, if it's a new problem or I just haven't run afoul of it yet. I had two packages sit close to a month in Italian customs, and another take quite awhile getting through Australian customs, and they were properly labelled global priority packages.  I would hate to stop shipping to Italy but this combined with the new Ebay rules are disheartening.  

Talking with another Acaeum member yesterday, I once again reiterate the changes are really going to hurt international buyers.  I've been told by a few of my regulars that the "US only" auctions are popping up more and more, I guess a lot of sellers are worried what the changes will mean when some guy in France doesn't get his package for two weeks and leaves bad feedback through no fault of the seller. I'd hat to abandon such a lucrative market, but five star feedback is going to be king pretty soon.

Mike B.


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Post Posted: Wed Feb 13, 2008 11:14 am 
 

i guess i could stop buying on ebay altogether and just save it for Gencon :)

i think thats a far more satistying prospect anyway dont ya think :)

mike would just have to make his years money in one day :)

Al


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Post Posted: Wed Feb 13, 2008 11:14 am 
 

Yeah, i completely agree with you.  International sales has been fantastic and for the most part trouble-free.   I can only imagine sending a multiple item order that doesn't show up in say, Brazil - nightmare waiting to happen.  I too have had the Italy/customs scuffle and it doesn't always work out.  Brazil on the other hand is worse than a 50/50 in my experience.  I'm probably not going to ship there anymore post new rules.

But if this affects the overseas market negatively I will be very, very disappointed.  the Euro is strong and it's easy for them to buy/pay shipping; a win-win situation as far as I'm concerned.  

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Post Posted: Wed Feb 13, 2008 1:18 pm 
 

Badmike wrote:
Thanks man!  I don't understand why most sellers dont take a shot at the international market; they overspend and are (usually) very nice people.  As long as you send global priority and wrap/package it well, you used to not have any problems. I don't know what the hell is going on with this customs thing, if it's a new problem or I just haven't run afoul of it yet. I had two packages sit close to a month in Italian customs, and another take quite awhile getting through Australian customs, and they were properly labelled global priority packages.  I would hate to stop shipping to Italy but this combined with the new Ebay rules are disheartening.  

Talking with another Acaeum member yesterday, I once again reiterate the changes are really going to hurt international buyers.  I've been told by a few of my regulars that the "US only" auctions are popping up more and more, I guess a lot of sellers are worried what the changes will mean when some guy in France doesn't get his package for two weeks and leaves bad feedback through no fault of the seller. I'd hat to abandon such a lucrative market, but five star feedback is going to be king pretty soon.
Mike B.


The international market is very important for me.  I even send most of my stuff First Class International (except to the Netherlands & Italy) and have rarely been burned.  It's almost like I am self insuring myself.  I am so far ahead, even if I do get burned, I still come out ahead overall.  I can't wait for the day when insurance is available on First Class International however. :)


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Post Posted: Thu Feb 14, 2008 9:07 am 
 

I am not sure how everything will play out in the long run, but I'm not sweating it.  So ebay raises my fees 2% . . . big deal.  I'll just raise me selling price 2% and it is a wash.

I know, I know . . . ebay keeps raising fees - but that is their own shortsightedness.  Eventually they will reach a point where they can't raise fees any higher (i.e. they loose more money the more they charge).

Anyway - there is also the larger picture:  After a few months some of the bad sellers will start to get weeded out or have to change.  Ideally this will raise buyer confidence which will increase the overall sell price.  So, again, it's a wash.

There are many who won't be able to raise sell fees or who have slight profit margins . . . but not the RPG resellers, right?  Intelligator, Badmike, me - I know what these items sell for.  I've been in countless snipe battles with intelligator (under your buying I.D.  :wink:  ) and I know exactly what my profits are.  Our inventory is always easy to pick up on the cheap and it is not in print, so we don't have to try and unsell Amazon or the local store . . . raising the price $0.25 to $0.50 is no big deal - If anything, those who sell RPGs (and other similar out-of-print collectibles are the ones most able to handle ebay's new policies.

As far as "other" businesses go . . . look, I'm a super-nice guy, but I don't have the time or energy to care about the financial straits of others.  I can barely keep up with all the stuff in my own life.


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Post Posted: Thu Feb 14, 2008 10:55 am 
 

The larger picture is not eBay weeding out bad sellers. They could give a shit. They want to make more money, plain and simple.
What is particularly annoying is that they tried a pathetic attempt to hide it by lowering the listing fees, offering Gallery, blah blah blah. Same bullshit smoke screen they always use. Just be honest and say "We're raising rates".


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Post Posted: Fri Feb 15, 2008 9:34 am 
 

Beyondthebreach wrote:I am not sure how everything will play out in the long run, but I'm not sweating it.  So ebay raises my fees 2% . . . big deal.  I'll just raise me selling price 2% and it is a wash.

I know, I know . . . ebay keeps raising fees - but that is their own shortsightedness.  Eventually they will reach a point where they can't raise fees any higher (i.e. they loose more money the more they charge).

Anyway - there is also the larger picture:  After a few months some of the bad sellers will start to get weeded out or have to change.  Ideally this will raise buyer confidence which will increase the overall sell price.  So, again, it's a wash.

There are many who won't be able to raise sell fees or who have slight profit margins . . . but not the RPG resellers, right?  Intelligator, Badmike, me - I know what these items sell for.  I've been in countless snipe battles with intelligator (under your buying I.D.  :wink:  ) and I know exactly what my profits are.  Our inventory is always easy to pick up on the cheap and it is not in print, so we don't have to try and unsell Amazon or the local store . . . raising the price $0.25 to $0.50 is no big deal - If anything, those who sell RPGs (and other similar out-of-print collectibles are the ones most able to handle ebay's new policies.

As far as "other" businesses go . . . look, I'm a super-nice guy, but I don't have the time or energy to care about the financial straits of others.  I can barely keep up with all the stuff in my own life.


Good point - but if we don't stand up to be counted then their accounting isn't going to be affected and nothing will change - and they'll be back for more soon enough.  And also, ebay isn't offering us anything in return except punishment.  Where's the equity?  Further - the organization has tried to proliferate the increase as a decrease - where's the ethics?  If this kind of moral and ethical conflict keep up in ebays business model there is bound to be a devolving situation for them and in turn for us.

Raising 2% on store items is certainly do-able but auction items require us to price low so that they attract attention.  I've found this all pretty vexing and ebay has lost a lot of cred with me.  I've decided to compromise - I'll be dropping my activity by at least 50% if not more.  Thanks for your input!

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Post Posted: Fri Feb 15, 2008 9:34 am 
 

Beyondthebreach wrote:I am not sure how everything will play out in the long run, but I'm not sweating it.  So ebay raises my fees 2% . . . big deal.  I'll just raise me selling price 2% and it is a wash.

I know, I know . . . ebay keeps raising fees - but that is their own shortsightedness.  Eventually they will reach a point where they can't raise fees any higher (i.e. they loose more money the more they charge).

Anyway - there is also the larger picture:  After a few months some of the bad sellers will start to get weeded out or have to change.  Ideally this will raise buyer confidence which will increase the overall sell price.  So, again, it's a wash.

There are many who won't be able to raise sell fees or who have slight profit margins . . . but not the RPG resellers, right?  Intelligator, Badmike, me - I know what these items sell for.  I've been in countless snipe battles with intelligator (under your buying I.D.  :wink:  ) and I know exactly what my profits are.  Our inventory is always easy to pick up on the cheap and it is not in print, so we don't have to try and unsell Amazon or the local store . . . raising the price $0.25 to $0.50 is no big deal - If anything, those who sell RPGs (and other similar out-of-print collectibles are the ones most able to handle ebay's new policies.

As far as "other" businesses go . . . look, I'm a super-nice guy, but I don't have the time or energy to care about the financial straits of others.  I can barely keep up with all the stuff in my own life.


Good point - but if we don't stand up to be counted then their accounting isn't going to be affected and nothing will change - and they'll be back for more soon enough.  And also, ebay isn't offering us anything in return except punishment.  Where's the equity?  Further - the organization has tried to proliferate the increase as a decrease - where's the ethics?  If this kind of moral and ethical conflict keep up in ebays business model there is bound to be a devolving situation for them and in turn for us.

Raising 2% on store items is certainly do-able but auction items require us to price low so that they attract attention.  I've found this all pretty vexing and ebay has lost a lot of cred with me.  I've decided to compromise - I'll be dropping my activity by at least 50% if not more.  Thanks for your input!

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Post Posted: Fri Feb 15, 2008 12:40 pm 
 

Beyondthebreach wrote:I am not sure how everything will play out in the long run, but I'm not sweating it.  So ebay raises my fees 2% . . . big deal.  I'll just raise me selling price 2% and it is a wash.

I know, I know . . . ebay keeps raising fees - but that is their own shortsightedness.  Eventually they will reach a point where they can't raise fees any higher (i.e. they loose more money the more they charge).

Anyway - there is also the larger picture:  After a few months some of the bad sellers will start to get weeded out or have to change.  Ideally this will raise buyer confidence which will increase the overall sell price.  So, again, it's a wash.

There are many who won't be able to raise sell fees or who have slight profit margins . . . but not the RPG resellers, right?  Intelligator, Badmike, me - I know what these items sell for.  I've been in countless snipe battles with intelligator (under your buying I.D.  :wink:  ) and I know exactly what my profits are.  Our inventory is always easy to pick up on the cheap and it is not in print, so we don't have to try and unsell Amazon or the local store . . . raising the price $0.25 to $0.50 is no big deal - If anything, those who sell RPGs (and other similar out-of-print collectibles are the ones most able to handle ebay's new policies.

As far as "other" businesses go . . . look, I'm a super-nice guy, but I don't have the time or energy to care about the financial straits of others.  I can barely keep up with all the stuff in my own life.


At least with me, the main complaint isn't necessarily the fee raising (although it is a annoyance, the constant 5-10 cents here and there). I think the issue is the complete and utter lack of regard for the sellers on ebay, who are in effect "paying the bills". I don't ever remember seeing a survey, phone call, or forum where the ideas of buyers leaving no feedback or similar issues were discussed. I'll be participating in the boycott for this reason only.  The press releases from ebay were along the lines of "Shut the fuck up, we know what we're doing" when the company's performance the last couple years (losing money hand over fist) shows they unequivically do NOT know what they are doing, and they have yet to show us solid numbers or their thinking behind having buyers but not sellers leave feedback except in huge generalities.

For the last few years Ebay has seen the entire process as a one way street, I think it's time the sellers on ebay showed them the street goes both ways.  I really don't see anything good coming from this if Ebay continually tells sellers they aren't interested in their input.  

I agree the process is a huge weeding out of bad/small sellers that will improve the marketplace...but it has never been presented as such, so many sellers are led to draw their own conclusions.  

A lot of smaller sellers are able to survive simply by cutting the profit margins lower....so it will mean an end to them. I feel bad in a way because not that long ago I was a "smaller" seller, and even with 200 or so sales a month I don't feel I've made it to "bigger" seller status...maybe I'm just a tweener.  Ebay really seems to be cutting it's throat for future expansion.  And I don't know where everyone else is getting their stuff, but man, my profit margin is NOT that huge on a lot of this stuff.  I've already cut my buying IN HALF the last few months, and left a lot of stuff sitting on used bookstore shelves because my calculations show the profit margin, while there, simply isn't large enough to justify picking up an item for $8 and selling it for $15.  My new mantra when I see used gaming stuff, if I can't double my profit, let it sit.  

However, larger buyers who keep their feedback up seem to be in good shape in regard to the changes.  

Mike B.


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Post Posted: Fri Feb 15, 2008 12:41 pm 
 

BTW I really like the listing system of half.com in regards to media....almost through switching all my cds over there.

Mike B.


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Post Posted: Fri Feb 15, 2008 1:08 pm 
 

Badmike wrote:
At least with me, the main complaint isn't necessarily the fee raising (although it is a annoyance, the constant 5-10 cents here and there). I think the issue is the complete and utter lack of regard for the sellers on ebay, who are in effect "paying the bills". I don't ever remember seeing a survey, phone call, or forum where the ideas of buyers leaving no feedback or similar issues were discussed. I'll be participating in the boycott for this reason only.  The press releases from ebay were along the lines of "Shut the fuck up, we know what we're doing" when the company's performance the last couple years (losing money hand over fist) shows they unequivically do NOT know what they are doing, and they have yet to show us solid numbers or their thinking behind having buyers but not sellers leave feedback except in huge generalities.

For the last few years Ebay has seen the entire process as a one way street, I think it's time the sellers on ebay showed them the street goes both ways.  I really don't see anything good coming from this if Ebay continually tells sellers they aren't interested in their input.  

I agree the process is a huge weeding out of bad/small sellers that will improve the marketplace...but it has never been presented as such, so many sellers are led to draw their own conclusions.  

A lot of smaller sellers are able to survive simply by cutting the profit margins lower....so it will mean an end to them. I feel bad in a way because not that long ago I was a "smaller" seller, and even with 200 or so sales a month I don't feel I've made it to "bigger" seller status...maybe I'm just a tweener.  Ebay really seems to be cutting it's throat for future expansion.  And I don't know where everyone else is getting their stuff, but man, my profit margin is NOT that huge on a lot of this stuff.  I've already cut my buying IN HALF the last few months, and left a lot of stuff sitting on used bookstore shelves because my calculations show the profit margin, while there, simply isn't large enough to justify picking up an item for $8 and selling it for $15.  My new mantra when I see used gaming stuff, if I can't double my profit, let it sit.  

However, larger buyers who keep their feedback up seem to be in good shape in regard to the changes.  

Mike B.


You are speaking the truth Mike.  I feel the same way regarding ebays positioning - haven't felt like this since I worked in a corporate structure - the reason I left!  When you combine a short-term viewpoint with a lack of wisdom things usually come tumbling down.  Galling though aint it?  I don't think Capitalism is built on this behavior, it's just its latest victim.  Perfect reflection of modern-day business practices - squeeze the fruit until all that's left is the rind and then through away the rind.

Fortunately markets abhor a vacuum.  Hope there's a clever end/beginning to all this soon.

Joe

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Post Posted: Fri Feb 15, 2008 6:42 pm 
 

It's been a two way street for 8 years now. Sellers, especially large ones, dominate small buyers and small sellers. What is one bad feedback on someone with 3000 feedbacks versus someone who has 30 or 40 feedbacks and just wants to get through a sale without being threatened?

I've personally never had a bad experience yet on Ebay, but then I've purchased so few things I don't count. My wife, however, has maybe 10 times as many purchases I do, and she can remember every time she's had a knock down drag out with someone who was obviously lying about their product that they were selling.

Ebay puts SO much power into the sellers hands right now. Item description, S&H charges, neg feedback, block, etc. What do buyers have? Don't bid, neg feedback, get a refund from paypal. Even that is a huge hassle and a lot of pain. People just want to be able to buy stuff and not get screwed. Not fight with someone because there's a photocopy of a map and not the original. Or something reeks of smoke. Not have to resort to threats of neg feedback, etc.

Before Ebay, you'd go to swap meets and get your hands on someone else's crap before you purchased it. Then you could negotiate the price right on the spot. Ebay adds TONS of convenience for sellers and only increased opportunity for buyers.

You guys are only looking at this from the perspective of professional ebayers. I don't believe you guys represent the vast majority of interactions on Ebay.

I would be very surprised if Ebay is not making these changes without millions of auctions of feedback and data on which to examine a change. I'm willing to bet that bad sellers are a 10:1 or more bigger problem than bad buyers.

I still don't see how what ebay has now is any worse than the way things are sold on amazon. buyers will still be able to charge back to their credit cards if the items they receive are not as advertised.

Is it perfect? I doubt it. Are they raising their fees and selling it as lower fees? Yes. But, who doesn't do this sort of a thing? Does this hit middle level sellers who do lots of international shipping? yes. But it hits sellers like Coug 10x harder.

As a non-professional part time Ebay purchaser, I am very much looking forward to the new changes, across the board. I already pay excessive shipping on nearly everything I buy already, so I doubt the increase in fees will hit me very much if at all. And now, if something is really shitty, I don't have to worry about getting threatening emails, I rate the seller poorly, charge back my item and move on. Just like I do on every other web purchasing site on the internet.

  
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